Account Management

I’m leaving a company and just finished paying off the corporate card—out of my own pocket—for personal charges I had made. I never submitted expense reports for those personal charges in Concur since they weren’… more

What’s the ad scene in/near Columbus OH? I understand there’s a few HQs down there but is that the only route?

Any tips and tricks to transition from agency to client side?

Account Management and Customer Retention is a department I have a deep love for. However, as I'm trying to find a new job I notice not many companies have a "retention" specific department.
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Thoughts on VML/Hudson Rouge?

Anyone have insight into working at Accenture Song in Seattle? And is it remote or in person work?

Anyone actually like where they work? Would love to hear where if so

I’d be willing to take a significant pay cut to have reduced and strict working hours (ie 9am-4pm) but still need benefits. Is this a thing? Haha it doesn’t seem to fit into the part time or freelance… more

I'm actively seeking full time employment in the UK West Yorkshire especially Leeds and Bradford. Would consider fully remote from another country. Work from home, office based and hybrid working.… more

Hello. I'm a Las Vegas-based marketing professional with over a decade of experience across paid social, lifecycle/retention marketing, and digital account management. I’m currently exploring new … more

For anyone who handles multiple accounts in advertising what's the most number of accounts you had on plate and the amount of running campaigns for each brand?

Just wanted to get a sense check since I feel li… more

Hi, guys! I’m a little bit confused… I’ve been applying to several Personal Assistant/Executive Assistant positions for almost 3 weeks now, and I don’t get any emails, any responses, not even any of t… more

Looking for advice— I’ve been at a new agency for 4 months now but it’s been an absolute shit show where there’s no support from my team and the clients are insane. It’s affecting my mental health now… more

Hello everyone,

I’m actively searching for remote job opportunities in the finance field, including roles such as accounting, bookkeeping, financial analysis, or virtual assistant (finance-related). If you know of… more

I’ve been with my company since I started in account management and now it’s time for me to make that leap and go elsewhere. I have the offer and am just finalizing some things before signing it. I do… more

Do you prefer morning meetings or afternoon meetings? I’d much rather have meetings in the morning because then I have the rest of the day to tackle the “to-dos” that come out of said meetings. But I … more

Does anyone else get imposter syndrome when working with C-level clients? I’ve been in this role for years, but I still get that little voice in my head questioning whether I sound “senior enough” in … more

As we get closer to summer, my work usually gets quieter. This year, I feel like I’m the busiest I’ve ever been! Is anyone else seeing this change? It’s a 70 degree Friday and I’ve opened my inbox to … more

Looking for Freelance Account Management support (Sup or Director level) with alc Bev experience! US based, flexible on timezone. If interested please drop me a DM with your LinkedIn profile URL. Than… more

Anyone else feel like “scope creep” is just part of the job now? One of my clients recently added an entirely new initiative mid-project—think a whole campaign refresh—and just assumed we’d absorb it … more

How would you define Account Director vs. Group Account Director?

I just saw a job posting where the salary range was $75K - $200K. That seems like an absurdly large range to me. Am I in the wrong here? Is it a red flag when the salary range is that big?

I’ve noticed lately that every internal win seems to get quietly brushed aside unless I go out of my way to shout about it. Last quarter, I brought in $120K in upsells and had a client call me “the mo… more

Times are tough - does anyone in here have a side gig? If so, what is it? I’ve been toying with the idea of doing some side work but I’m not sure what my skill set is transferable to.

Has anyone else felt awkward being the middle person between a high-maintenance client and an overwhelmed internal team? One of my clients sends multiple urgent requests every week and I’m constantly … more

I just went back to work after maternity leave earlier this month and I have to say it - I hate being a working mom. Are there any mom AMs in here who can help, whether that be understanding what I’m … more

Hi all! I’m new to account management and starting in a couple of weeks. I want to go and buy some work clothes and was wondering what you have all seen be the proper “account manager” wardrobe nowada… more

We’re looking for a reliable and detail-oriented Virtual Assistant to support our growing online business. This role requires someone who is organized, proactive, and comfortable handling a variety of… more

I’ve started thinking about how sustainable this career path is long-term. I love being an account manager, but the constant context switching and emotional labor feel unsustainable sometimes. For tho… more

How do you handle when someone schedules calls for when your calendar is blocked? It happens more times than not with my boss. I feel like I’m always proposing a new time or declining with the explana… more

I’ve been at my current agency for a year, and it seems like promotions only go to those who “put in the time” vs. being based on performance. I’m doing great with my accounts, but am I wasting my eff… more

As a woman in account management, I’ve noticed a frustrating pattern: I’m often handed the “softer,” more nurturing accounts—while the high-stakes, high-visibility clients consistently go to my male c… more

Do you ever get that weird feeling when you finally meet a client in person? It’s like a blind date with someone you’ve been emailing and Zooming with for years. I had my first in-person client meetin… more

I came into account management from a marketing role. In my experience, marketing was always the first group cut during layoffs. Is account management a safer/more stable option?

I’ve been an account manager for five years now and feel like I’ve hit a ceiling at my current company. I’ve led major wins, brought in upsell revenue this year, and consistently hit targets, but ever… more

After over a year building a relationship with a prospect, we finally sealed the deal this morning! I haven’t felt this energized by work in a while. Does anyone else have any wins they want to share?… more

Need salary input. 10 YOE in mkt agencies and brand mkt, have held director and VP titles last 4 years. Sr Client Account Manager w 1 coord. direct report now. Was offered promo to AD of Client Accoun… more

Has anyone ever worked in account management both in the states and in the UK? I have an opportunity to move to London from the east coast and am going back and forth on taking it. Any insight into wh… more