Anyone else feel like “scope creep” is just part of the job now? One of my clients recently added an entirely new initiative mid-project—think a whole campaign refresh—and just assumed we’d absorb it without revisiting the contract or adjusting timelines. I get wanting to be flexible and keep the client happy, but this isn’t sustainable. I’ve tried gently pushing back, but it always feels like I’m risking the relationship. How do you set firm boundaries without coming off as difficult or damaging trust with the client?

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You teach clients how to treat you. If you keep saying yes, they’ll keep pushing. Scope creep only exists if you let it.

Watch the first new black mirror

This is happening so often. If you give an inch, they try and take three miles. It happened to me once and I had to shut it down. Setting boundaries is so important. Doing it without ruining the relationship should be its own art form.

We’re kinda desperate to keep biz so we just take it and burn everyone to the ground.

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