Account Management

16789 members
For Account people to swap advice, compare notes, and share our crazy client tales!

My agency is a collection of specialists and we work with venture-funded startups and DTC brands. If you’ve been laid off, and are looking for gigs/work, send over your resume contact@swidia .com

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Can you give me a figure that show in a glance why my client should link KPI and media earned, to pay us? (and ultimately how much pourcentage he should pay us)

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what is the most you have spent entertaining a client?

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What are some initiatives your company is taking or you’d like them to take to boost employee morale/support them during WFH? I.e. virtual concerts, WFH tips, virtual yoga class etc.

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Due to the state of thing, lots of people will lose jobs. Any advice on industries, outside of advertising, to consider where Acct Mgmt skills are transferable?

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Think my layoff is imminent... when this thing all ends, will it be wildly counted against me? Will agencies ever hire again? This is causing me just such sadness and anxiety, im working my butt off

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Still reeling from a client call this morning. Been trying for 2 months to get basic brief info from client to host a preliminary meeting. Client does not read emails and any calls have not helped...

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Team leads, what have you done to develop healthy best WFH practices with your teams?

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Anyone have a research tool/platform they like/recommend? (i.e: Wayback Machine, Numerator etc)

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Any Type B people in account? The teams I’ve worked with have primarily been Type A people. As a Type B person, it’s stressful for me and makes me feel bad for being Type B.

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What instant chat methods are you guys using to speak to your clients and agency?

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How’s everyone shooting their spots?

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Any Account Management and Business Strategy resources readily available? See comments for context.

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For those who are WFH: Does anyone else feel like they are working more than they usually do when in the office??

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Those of you with clients doing well with everything going on (grocery stores, beverages, etc) - what do you think the future holds? Can’t decide if I should be grateful they’re having a good quarter

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Wanting to fill some of this WFH time in a constructive way. Any recommendations for online classes, seminars, workshops, etc for account peeps?

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So are any of us in experiential going to have jobs after this? 😔

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Does anyone know of account management openings in Boston?

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Anyone else seeing projects pushed back, cut, etc? Staff cuts vs. salary cuts?

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Struggling to find my voice in a room full of more *seasoned* coworkers (client service and creative). Any tips on building confidence in this situation? More info in comments -

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