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Account Management

21117 members
For the suits

One of the AE’s I work with has been consistently making mistakes in her work, not following process, not following up in things we aligned she was going to do...how is the best way for me to coach he… more

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For the JR AE folks, what would you have like your supervisors taken time to teach/mentor you on?

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What are some questions you would ask during an interview? I feel I need to step it up a notch with all these basic questions.

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Do any of you lot worry about agism in the industry? I'm about 5yrs in and thinking about this more and more. Noticed thay most my colleagues, in mutliple agencies, were about my age with 5yrs gi… more

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What are some questions you wish you could ask your clients in order to make your working relationship better?

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What are base ranges for the “top level” account person (titles range from MD to EVP to SVP)? 15-20 years experience, NYC. Based on research I’m seeing $275k-$325k plus bonus/stock options, looking f… more

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Is anyone out there considering or has moved from agency client mgmt to product management or product design? I really want to do more brand design and CX work but it seems tough to find (open) client… more

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Looking for an Account Director role with Pharma experience. Any Leeds will be helpful. Thank you.

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I have an SAE who I inherited that has been passed around for over a year at the agency. He’s not quite Type A and seems to be the “slacker” with many people wondering where he is or what he is doing… more

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How do you work under someone who constantly has their chat status to “busy” and they shrug you off when you come to them with questions? What’s the best way to approach this as an issue with them wit… more

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Hi there! I’m currently an EA at my media agency and I’m trying to transition into Account Mgmt. Our agency is pretty small so it doesn’t have an official Acct Mgmt Team- but what are some steps I cou… more

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Interviewing and exploring opportunities in Pharma. Any tips or things to be aware of ahead of interviews? Thanks!

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Any account execs looking for a job? We have a couple AE openings at Wongdoody Seattle, and I'd be happy to chat/refer!

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Any great account management software or apps out there now days? Currently exploring FreshSuccess.

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Looking for an account manager open to some freelance/contract work. Long term we’re looking to potentially full time hire someone. ~10-15 hrs a week to start off. DM me or send resume / portfolio t… more

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Any account people working at Johannes Leonardo here? How's your agency and work been the past few months due to Covid? Just looking for opinions and insights 🤠

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Happy 2021, y’all! I’ve been told I’m getting promoted in January to an Account Supervisor and although I’m extremely grateful for the opportunity given the circumstances of 2020, I’ve been told it wi… more

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Tips for building relationships up, down and across when staring a job remote? Obviously I can set up one-on-one zoom calls, but anything a little different that seems to have worked well?

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About to start my very first account mgmt (AE) job - what advice do you have for someone starting out?

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What do more senior team members do for your more junior reports in terms of professional development and rapport? My team cares about me a lot and would love to know what others do!

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Hey all - any thoughts on Havas Agency in account management dept? Exploring opportunities there and would love people's feedback on leadership/quality of management in the dept and agency as a wh… more

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Happy Holidays, Account Folks! I’m framing together w my GCD a creative think tank session w my clients to learn their vision & specific creative goals w the upcoming year. Especially w a new clie… more

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Question - would you typically expect any pay reward for undertaking a secondment with a client? E.g. small pay rise?

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Account-Based Marketing Strategy? Anyone know good strategists with B2B experience that I could talk to about ABM strategy? Working with an agency looking for an account based marketing strategist. … more

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CS teams, what do you think: quarter over quarter CS goals have gone up(3 quarters in a row) and sales goals has stayed the same. I’m not one for saying what’s fair or not just curious what your opi… more

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... what are your best tools for Content Managers?

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Never like during covid-19 I experienced absurd situations with clients! Now, I’m waiting for our legal team to get back to me but I’m so impatience to hear some opinions from the community! Backgrou… more

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I and a lot of colleagues have been having issues with this one coworker who is of middle management level. She is not even approachable. Apparently this is not news to anyone but there is no change. … more

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EVERYONE (Ari Gold Voice). My friend just got canned from SEO hell after 4 years and isn’t on ‘the bowl’. Can everybody leave some kind words here I can show him so he knows that his future wife and kids (that are a long ways away) are very happy for him. Thank you to all and to all a good night!

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What agencies use freelance account people? I’m looking for work and think freelance is a good foot in the door. Know health/pharma agencies use freelancers a lot but looking for agencies outside that… more

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I am leaving my current role. Do I put in notice before the holiday break, or first thing when we’re back?

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What is the best platform to host a webinar? Do you know costs associated with it?

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So I’ve been looking for a job since august and have had a bunch of interviews but never got the job. I always thought I was a good at interviews, but I’ve started really questioning that. I feel like… more

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How long does it typically take for an AE to get promoted to AS at an agency without an SAE title? Feels like a few folks got promoted quickly while I have a year more of experience so just hoping for… more

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Curious what salaries look like for Account Mgt across the different agencies (in-house, independent, holding, etc) and different locations. Share your title, YOE, HCOL/LCOL (city?), agency type, and … more

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How do you handle an employee that is taking advantage of this WFH environment? I understand we need to be sensitive as people have things they are going through, but where do we draw the line? For co… more

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What are some good workshop classes for improving your presentation skills?

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Transitioning to become an AE - how often do you guys typically travel (pre-covid)?

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What’s a conference or training that you’ve attended that you feel like was valuable for furthering your career specifically in account management / agency leadership?

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