Account Management

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A community for those in Account

What's the going rate for a contract account director?

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We have clients who are ‘retained’, which really means they just pay for a bundle of hours they can draw down over time. Any tips for how to ensure they don’t ask for 5 projects at once and absolutely… more

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Freelancing at an agency where no head hours % are scoped, and no one says no to any projects so they just keep getting loaded in and in without anyone understanding capacity. How do people measure or… more

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Anyone know of any Account Executive or SAE positions opening up in Boston over the next month or so?

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Has anyone in account/strategy changed industries (laterally, more or less) from an agency? Other than going client side, has anyone moved to consulting or other options? Not sure I can do this for an… more

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For agencies that have a stronger bent toward upfront strategy (brand/messaging, comms planning, marketing planning, etc) and who leverage AS for these functions (i.e. don’t have dedicated departments… more

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How long do you think you should expect to be an account supervisor before being promoted to an associate director role? For context, this person has experience on an extremely demanding account and o… more

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This is my first agency in the US and I have noticed that account is excluded from a lot of the production process - i.e. we see the selections during client reviews (talent, locations, wardrobe). Is … more

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My CTO and I, are looking for our co-founder. Could you be interested or do you know someone that could be?

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Pharma folks: how much should I ask for a pay raise? I’m an SAE going into AS role and in negotiation with HR on salary.

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Is Heat NY or Droga hiring (although no openings publicly)? Super interested!!

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Are there any good agencies in Phoenix, AZ?

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I finally found a job after being jobless for 2 months! It’s a 6 to 12 month contract and I can start immediately. I know I should be super happy but a part of me is not super excited about this. It’… more

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What agencies do the best account people com from? Understand on the creative side people see W+K and assume great creative. Are there equivalents for account management?

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What are we calling our discipline these days? Engagement Management? Client Management? Client Services? Account Management? WTF does Crispin call it Content Management? We need a better name for wha… more

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I’m considering a position as an account director at a large agency coming from a media director role at another. (I’ve been client facing for years) are there any hard and fast rules of client manage… more

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ISO client entertainment ideas that are socially distant. Eating outdoors comes to mind, or golf, but open to more ideas! Extra points if you know of anything NYC-specific..

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Does anyone know of any agencies that are hiring remote positions? Specifically SAE? I live in Boston but open to a fully remote position but not sure if any agencies are doing this yet? I haven’t see… more

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I have various direct reports that I feel are more worried about getting all their vacation in before end of year than doing there work right. Very annoyed lately.

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I’ve had a decent number of interviews over the last few months. Even got to the final round for a couple. But I keep being told I don’t have enough experience. Otherwise they’re “impressed and want t… more

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Anyone willing to share what your % increase in pay was the last time you were promoted?

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how do you politely express that you’re overwhelmed and need help with projects? I’m keen for new learning opportunities but its more of a time-impossible situation now. A lot of them requires immedia… more

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How do you find a mentor in advertising/ account management? What are the qualities to look out for? I’m new to the world of advertising and my rs with my manager is very transactional.. our conversat… more

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What’s the usual VS fast track career progression for account management? Eg AE > SAE (1.5 - 2 years?) SAE > AM (another 2.5-3 years?)

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If you were going to train someone new to account management 3 things to set them up for success, what would those things be? For me I think they’d be: 1. How to comprehend and relay feedback 2. Cham… more

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I’ve been in Account Management for my 20 years in the ad business and am looking to transition out and possibly go Client side. Anyone here who has done this that would be willing to connect? I wou… more

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Duties for PRODUCER vs. DIRECTOR on photo/video shoots? As an account exec, I'm the producer. I was really lucky for a few years to have a director who helped with every aspect of the shoot - bud… more

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Best advice for balancing management of several accounts? Having trouble tracking the little asks here and there. Any good cheats or systems anyone uses? Feel like the traditional to do list is gettin… more

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Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move? Not looking to ma… more

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What’s the average salary for an Account Director in Detroit? I’m pretty sure I’m underpaid.

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In these times I can’t help but spend time thinking of “dream jobs.” What other career trajectories are out there for account folks? Would be a dream to somehow be involved in film production, but uns… more

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To those of you who were laid off- would you consider taking a job at a lower level? Do you think this is career suicide?

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Anyone else finding it very difficult to get any enjoyment out of account management these days? Any coping tips? I feel like being an account person is especially difficult in the COVID era since so … more

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The Future of Account Management report by the IPA triggered some pretty bleak headlines! What did you make of it? And any views of what should change in the profession moving forward?

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Account directors, what interview questions do you typically ask a creative candidate? (This is for a mid-level position.)

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We have an account director role open in ATX! It’s a solid smaller shop and I really enjoy working here. Happy to answer any questions and point you in the right direction!

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Any account executives in NY from Deutsch or Wunderman Thompson that can answer a few questions ?

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What does it mean if you get feedback such as “know the room better?” I came across a team email that was addressed to my account team, and I approached my boss about my response to it. Then he gave m… more

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