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Share stories from the front lines dealing with the Karens and Kevins out there.
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Retail folks, you will feel this. Customer brought in a sealed TV for return,receipt looked fine. But when we opened it, it wasn’t the TV we sold. Pointed it out, and the customer got defensive. Thin… more

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Anyone ever have a customer admit they were wrong and apologise? I have had it happen twice (in over 30 years), both in the same town, and about a month apart. I wonder if they have something in the water.more

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A customer, bearing a resemblance to tourist wombat precariously balancing on tight, once had the audacity to insinuate that I was in a dead-end job. The absurdity of his assertion was as preposterous… more

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I'm looking into getting into a different field. I have applied to many jobs in the past several months. Some jobs will give me the dreaded email "oh your resume was impressive but will have … more

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Are you an experienced professional looking for a rewarding career? NUVO is hiring a Customer Data Entry competitive pay of $31.00 per hour, full benefits, and career growth opportunities. At NUVO,… more

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Sometimes the best moments come from spontaneous acts of kindness—a smile to a stranger, helping someone with their bags, or just saying thank you. 🌍💛 What’s one small gesture that made your day rec… more

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That moment you’re off shift but still stuck in customer service voice like, why am I apologizing to the delivery guy for being late?
Or when you’ve heard hold music so many times, it becomes your brain’s backgrou… more

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You know that feeling when you’re grinding through your day, doing your best to juggle a million things, but it’s like the higher ups have no clue what it’s really like down here? Sometimes it feels like th… more

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“Mr. Land, you saved my life. Why?” Or something along those lines.

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There was this one customer who used to come into the retail store i worked at and literally just stand there staring. Every Single Time ,just straight-up creepy staring.
One day I was over it and called him out i… more

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That feeling when you clock out, but your brain’s still stuck in work mode 😮‍💨
You’re off the clock, but your mind’s busy replaying convos, or stressing about whether you logged everything right.
It’s like your b… more

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When you’ve somehow become the go to person for everything on your team but your title still says entry-level!
People come to you with every question, you’re helping onboard the newbies, solving problems left and right,… more

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A toxic workplace is like a time bomb, ready to blow. Arguing over ACDBCE and misplaced identities—what’s the difference? It’s all just discrimination. AI stepping in to replace clueless, while humans… more

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How does this place work? I just stumbled upon it .looking for job last 2 yrs, phone ALL MESSED UP from calls..none job offers ,.just what answers I had to answer to get to the actual application of any cer… more

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Being a cleaner at park dean is the worse experience you would ever have the manager is absolutely disrespectful and she discriminates on your age and gender she is sexist and very rude also she will… more

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While working at the shoe shop one of the customer game me a tip for great customer service. (in UK shop assistant normally don't get tips) She could not find the boots she wanted but left with p… more

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I don’t know what it is i don’t think it’s my resume or cover letter, i am doing all the correct things people are doing and i can see other people get jobs and interviews like it’s nothing. i just do… more

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I once got a call from a customer who wanted to dispute a charge for a hair color,she had spent around $400 trying to feel better after recently losing her dog. But the hairstylist ended up messing up her h… more

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Had a customer call in once because his account got flagged and blocked after a bunch of back-to-back transactions from betting sites and LCBO-type purchases. I had to verify the charges with him, and he go… more

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When I was new on the job, I once got a customer who talked nonstop for nearly 30 minutes. She was sweet, but the entire call turned into a deep dive on homeopathic medicine, how Big Pharma is ruining every… more

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Lately it’s been feeling like the responsibilities just keep piling up,covering extra roles, taking on more tasks but the pay stays exactly the same. It’s frustrating knowing you’re doing way more than what… more

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Hi everyone I'm Arnold from Zimbabwe I'm looking for any job links especially Schengen region, I'm an Customer Service support, IT help desk support looking for employment opportunities be… more

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Hello everybody, I have done Bachelor of Engineering and post graduate diploma in project management and leadership strategies from Lambton College, Toronto. I have 3 years of experience in Canada. Pl… more

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Starting with a new team can be a bit nerve-wracking, but this one’s been such a pleasant surprise. Everyone’s so kind, supportive, and just really uplifting, it makes the day feel lighter. My last team was… more

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I worked for one of the biggest labs as aleft? (QD) Their grading technique left room for improvement. I.E you have to maintain a score of 95, BUT if you didn't end your call with a specific scri… more

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Customers are my reflection on my performance being a step ahead meeting their needs before the hierarchy my job is to make it fun by building resistance being flexible punctual and a great time keep… more

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When a cutomer asked me a question about gutless needs going above and beyond my answer was having interests in maintaining confidence as a weakness and my strengths was undermining my capabilities lo… more

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When a cutomer asked me a question about gutless needs going above and beyond my answer was having interests in maintaining confidence as a weakness and my strengths was undermining my capabilities lo… more

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I have a customer who pays me to pretend like she is a client to hookup with me

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Weekends in the call centre are nonstop, back-to-back calls, high stress, and barely a second to breathe. But the pay? Same as a quiet weekday shift. It’s wild how much more you deal with on weekends withou… more

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If this somehow leads to my termination, so be it. I've had many bad experiences since I started with Family Dollar ​​​​​​​​, but a recent one has left me feeling entirely helpless. ​​​​​​​​​​​A r… more

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I used to have a manager who was definitely a micromanager who was very hands-on, super controlling at times but at least they were supportive and always got things done. Now I’ve got the opposite, super ch… more

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Anybody hiring warehouse unloading/ loading la Torrance area

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Lately, it’s been hard watching people around me, myself included hit all our targets, do everything right, and still feel stuck. We’re told to keep applying internally, but with the hiring freezes, it’s al… more

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Old job phone tech support. Google had worldwide shutdown . Customer demanded that V cellphone service company to turn Google back on because he pays a lot for internet connection. I explained tha… more

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During training, they mentioned that the company matches 50% of our contributions to the savings plan but I didn’t really pay attention. It just sounded like one of those “maybe later” things. A few months … more

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One of the wildest workdays I remember was when I was a supervisor at a retail store and had to trek through snow that was literally up to my knees. We opened during a full-on blizzard, no customers showed … more

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Something that baffles me is how some people find it ridiculous to go through the verification process—like asking a few questions to protect their account is somehow too much. They get mad at you for follo… more

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