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Hello All, I have been selected in the interview at NTT DATA and also submitted documents as requested by Recruiting HR. However , it's been a 10 days after docs submission but haven't received any call from HR for salary negotiation. On email follow up with HR, he said he is on it and will come back to me soon for further process. Any views.NTT DATA
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Oh gosh. You handled that WAY better than I ever could have. I would've been pretty nervous when he started to get defensive, especially if it's clear he's okay with stealing. Idk, I know my place and I just would have grabbed a manager immediately. I'm not built to handle those types of situations.
It was definately tough but I guess I spent enough time dealing with situations like these and it got me enough courage to deal with this. Apart from dealing with these types of customers, it always surprises me how one can think of doing something like this.
So it’s hard to believe but there are some real crooks out there. These people have the strap machine to seal it perfectly and they study the tape as well. Professional thieves
I've dealt with similar situations over the years, but never with anything as large as a TV. I mean, that takes some effort. I remember working in a store that sold various tools and appliances that would be returned as defective. And you could tell someone had used them for a big project and then brought them back for a refund. Sometimes the managers would let them get away with it, which always annoyed me.
I HATE having to say yes after an employee says no, but I know that, if they call corp, they're going to tell me to just go ahead and give them the refund. So, I always make sure that the customer knows my employee made the correct decision, I was giving them a one-time courtesy exception to the policy, and then sit down with the employee and let them know WHY I went ahead and processed it.
Yes , ive had a customer try to fist fight me for not being able to return their gamestop membership. Which was $15 for the year at the time. He asked me to step outside and fight about it . I kindly reminded him he was like a fresh 18 year old kid who weighed 120 pounds and I was a pretty solid built at 210 pound 24 year old at the time with fighting experience . Let him know it wasnt gonna go his way and its just not worth it and he should settle down and he did and left lol
There's something about gamestop customers tbh . It wasnt even the first time. There are a number of customers who think everyone at gamestop is a giant nerd who can be threatened in to submission . I am in fact a giant nerd, but I also am a man who cannot be pushed around. I grew up going to a rough school and am a part of some pretty rough subculture and extracurriculars. I respond incredibly poorly to threats lol
Chief
That’s a tough one! When it happens, I always try to stay calm, stick to the policies, and document everything, just like you did. It’s tricky because you want to help, but you also have to protect the company from scams. Some people really try to push it, though.
That's intense! It’s wild how some customers try to pull stuff like that, but you handled it perfectly by sticking to the policy and staying calm. Retail really tests your patience sometimes, right? I think I’d have done the same—keep cool and document everything. Clear policies are a lifesaver in those situations!