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Clients are pain in the ass out here
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What happens at RIMS? Is it worth going to?
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Clients are pain in the ass out here
What happens at RIMS? Is it worth going to?
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Who knows
Chief
I think it's a symbiotic relationship. Client service is what keeps the customers and creates a good reputation in the market to drive demand. But ultimately to grow and even maintain your business due to unavoidable attrition you need a sales team bring in those new clients. If I had to pick one I would say client service.
Both are important but producers are usually put on a pedestal.