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Yes, this happens a lot. Some people in these positions have imposter syndrome (just like in any other position) they have a deep paranoia of being "found out", and their response to the anxiety is to squash what they consider threats to their authority. The best way to deal with people like this is to point out their nicer qualities. It's unintuitive when all you want to do is expose them, and have justice served, but people like this are just looking for encouragement too. Affirming their leadership will help them feel secure, even if it feels backwards to do so. Being someone that supports them and their position helps you to buy trust before suggesting changes that will ultimately help everyone.
It’s worse. Impostor syndrome can usually be fairly harmless and the person beats themselves up more. This is just harmful and stubborn self centered-ness.
Sorry to hear you have experienced a toxic manager. I sincerely hope they take feedback as a way to be a 'better manager' because not all good decisions come from one brain. That's why it's called a 'team'.
Kudos to you suggesting workflow improvements - don't let this person squash your desire to make things better.
What I've learned is you can only control what you can control.
What you can control is:
1. How you approach the topic - think about how you brought it up.
"Hey [insert name] - would you be open to a suggestion about how to improve efficiency? This might help us all out?"
What this does is rather than conflict with the ego, is it plays to the strength of their ego - putting the power in their hand to listen and take a suggestion rather than a suggestion 'forced' on them and triggering their own feelings of inadequecy. If they feel like they have control then they will most likely be more open to hearing it.
2. Address the issue with them directly - but do it in a collaborative non-combative way. How you frame this will also affect the outcome.
"Hey [insert name]. I am feeling a little anxious about the suggestion I made. I hope I didn't come across as questioning the workflow you set up, I was honestly trying to help the team. I am now feeling like you have given me the cold shoulder and it is affecting me. How do you feel about this? Have I done something to upset you?"
Use 'feelings' not black and white statements "you did this, this is what it did to me". Feelings aren't correct or incorrect they are just a view into a situation. Black and white statements cause accountability which makes people feel cornered.
I have directly experienced this issue myself being quite assertive when someone else doesn't hold the same level of professionalism I do about my role.
"How do you feel about this suggesion?" - rather than "I think we should be doing this as it improves efficiency.."
"How do you feel about these two approaches?" - rather than "Do you like A or B?"
Yes. This has been a HUGE problem in the Scottish drag scene to the degree it became downright abusive and some performers sued for defamation due to severe reputational damage inflicted by mostly one person: https://youtu.be/7gLhynMMKes?si=d82x5LgCD4n5sr-W
Yeah I think this happens a lot, some people just love to be in charge and to have anyone question their authority they take as a threat, that’s someone who’s bad at their job