For restaurant interviews, how important is it to have formal serving experience versus just customer service in retail? Do managers see them as interchangeable?

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It’s extremely important, as it will be one of the biggest parts of your position. They may be willing to train you though, that’s best case scenario

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That’s very true!

For restaurant interviews, retail customer service definitely transfers, but formal serving experience still matters if the place is fast paced or more polished. Managers will usually see overlap in guest service skills, but serving has its own rhythm and multitasking style.

I got my first job waiting tables by saying I waited tables before. I lied.

Having the relevant experience can be a huge help, especially when the job market is this competitive. But a lot of the skills are transferable and any good manager is going to factor that, as well as your personality.

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