Having trouble managing frustrations from workers needing supplies that we are struggling to get enough of. How can I handle this when there's not much I can do but it's a perfectly reasonable protest?

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I feel you. When I face this situation, I try to be understanding and acknowledge the worker's concerns. I also try to explain the situation honestly, and offer to help them find alternative solutions if possible.

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What kind of supplies?

Transparency and communication always helps. Let them know of how you’re going to bat for them and have escalated situation with key stakeholders/suppliers and are working on a fix. Update them proactively vs waiting for them to come to you.

Are you in a position to bring in new suppliers into the mix or are you facilitating the fulfillment? If not you could start a project to identify materials where you have a limited supplier base (1 supplier) and discuss possibly finding an alternate supplier when company is in a pinch. Knowing vulnerable sourcing Opportunities can allow for a proactive approach.

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