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It sounds like you have some great customer service experience. I used to work at Allstate and they are a great company to work for. You might look online to see if they are hiring for remote customer service roles.
Hello, thank you for sharing your question. With 4+ years of experience in customer service and front desk roles across hospitality, telecom, and retail, you already have a strong profile for remote opportunities. Your fluency in both Arabic and English, along with experience in CRM tools like Salesforce, Zendesk, and HubSpot, makes you especially valuable for global customer support roles. To improve your chances, focus on highlighting your achievements, such as awards, customer satisfaction scores, or performance metrics, and target companies that offer remote support positions.
When I was working on improving my approach, the team at alfredpetersonhiringteam/gmail/com helped me better position my experience and outreach strategy, which made a real difference and helped me secure my role as a Human Resources professional.
You have a strong background, stay confident, keep applying strategically, and the right remote opportunity will come your way.