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Any star alliance status match delta platinum?
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Lets be real

Any star alliance status match delta platinum?
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Okay you need to speak to the manager. Also whoever gave the corporate rate would be disgusted and will probably upgrade you just to say sorry. I work with hotels all the time in Europe and behind and get upgrades etc for loyalty. Front desk have no power so bypass them!
Besides speaking directly to management, you could also email corporate about your experience, especially since it sounds like they disregarded your status. Outside of the US, they are typically better about that, so this is surprising.
Hope that helps and it's resolved soon!