Hi amex fishes,
I had received laptop and joining kit from amex. Not joined and I want to return. I physically visited ggn and offered to return they declined that would be handled later. Asked them to pickup on 1st Aug. Repeatedly calling and mailing no response. I would be relocating to diff city on 17. Communicated that to HR already.
I don't want them to disturb me after 17th till diwali as I would not be available. They are not responding. I want to escalate finally. How to escalate this.

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As I have observed process is too slow. They will disturb me after 17th as they are sleeping on mails now. As I have mailed them and all. It's not that I have declined to return they are not at all bothered. Given my corporate experience this is a negligence of duty for me and if it would have been any other product company action would have been taken already. I am sorry if that hurts amex folks but we are employees ultimately so there is no such hard feeling but we all have to do our duty and there is turn around time for everything. Any help would be appreciated. I can definitely sit and chill but I feel I should try to return from my side.

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Hey
Off topic - why are you not joining Amex
Because of better offer or some other reason

Great, congratulations. Can you tell the company name ?

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