How do you deal with people asking for more money because of personal situations? I’ve tried to be clear that raises are dependent on the job performance, but people always bring up having kids, weddings, houses…I get that life is expensive but I can’t give raises for personal life decisions!

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While that is frustrating, maybe there is a way to use it as a coaching moment? So saying something in lines of: Life is really hard right now, help me build a case for you. Is there something you have done in the last 6 months that shows that you went above and beyond? Is there extra responsibility that was added? If they can’t come up with anything, ask them what they can change to help you build the case… hopefully that will help shift their mindset

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My dad just looked at a receipt for groceries prior to the pandemic $180. We tried to match it in today’s buying power and it’s just under $400 for the same groceries.

If these people are not getting the cost of living automatic raises and then performance raises on top of cost of living, they are loosing money if they stay with the company for longer than 1-2 years.

The coaching here is how to present their case. As managers, we know we have very very little say on how salaries and raises are assigned. But how to present for this topic is an art form.

They are being you a problem. Which is what we have asked them to do.

likehelpful

It’s a rabbit hole you just can’t go down with employees. I have always said this “ To be fair to everyone, pay is based on the job and not on personal need.”

likehelpful

That’s what I try to do, but lately people have been really focusing on the personal situations. I wonder if there’s new job advice out there recommending this approach

smart

Send them directly to HR. Every company has salary tiers and unless they move up they are not entitled to much more than a merit or cost of living increase. Keeps you from feeling manipulated.

likehelpful

Tell them to find a new company if they won’t get the money they need at your org. Seriously. I had an employee who kept asking for a raise bc his rent was going up. I tried to submit for raises but my hands were tied, I told him to look elsewhere if he really needed the money. And he did.

Some people will stay until someone tells them to go and I did this guy a favor by being the push he needed to get the salary he wanted.

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I did have this convo with someone who was more junior. It’s what I had to do to get the salary I wanted

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Just keep explaining the way salary/bonus decisions are made at your firm and avoid engaging in conversations about rent and weddings Get a general 4-5 sentence elevator pitch set and deploy as needed. You have a decent start right in your OP.

If someone says that a decision was not in adherence to firm policy or that they can identify your being out of step with industry norms...then you can have a conversation

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Although I understand the need of being fair to other employees, companies need to understand that if employees can’t provide for their families in this economy, employees will leave the company to find better opportunities. Of course job performance is a necessity for receiving a raise, however other factors should be considered when deciding which employees should receive a higher salary. Some employees don’t have to worry about kids, childcare, rent/mortgage, bills, etc. I say do what you think is best for the employee and what your clearance allows. Everyone could use a little sympathy right now in this economy.

Agreed! Someone doing the same and work and performing the same as me should bit be paid more because they have ex-wives to pay or children and I don’t . There are civil rights laws to prevent that type of discrimination.

Exactly! If they can’t manage their budget that’s not the company’s problem. That means that if given a raise for that reason they’ll increase their lifestyle to the higher salary & still be struggling with money.

Ask them to put together a list of what they’ve accomplished to warrant a larger increase or warrant a bonus. Things like how much money they’ve saved the company. Or new clients they brought in compared to peers. A more efficient process they proposed. People they’ve helped train or mentor who are now doing well.

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