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Barclays global service center I looking for a job a Cash application and Invoice processing. I have total 4 years of experience and currently serving notice period 25th Dec is last working day.. Could anyone please consider my me for the open position..Tata Consultancy ZS Associates EY India Capgemini Barclays global service center Barclays KPMG India
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“I don’t have the capacity to get this done right now. Let me get back to you by YYY, then I should have the time.”
That’s on them. If you have a good relationship with your manager it shouldn’t be an issue.
Everyone has a task list and these sort of requests (unless absolutely urgent) should fall to the bottom. It’s a bad idea just to stop everything and take care of the request — it sets a bad precedent.
There’s nothing wrong with setting boundaries at work.
I had one of those quick ones that became 2 months of revisions 😳
I’ve seen some teams use an intake form. So you make your request on Jira or a form and the manager usually prioritizes the asks.
The other way is the trade offs. Say if I do this I won’t have time to do this.
If you’re worried about someone going over you to complain. Don’t commit just say I’ll get back to you. Then you can tell you manager so and so asked for this but I don’t have time because of this. Then you can say I’m going to have to say I dont have the bandwidth unless you think this is more important than whatever other project you have going. If the client is asking that’s a bit trickier because most agencies try to go all out for clients.
Heavy user of forms here. The benefit is you then have 'receipts'' for what's been requested and what the outcome was.
When internal clients complain "you ALWAYS say no', you've got a tally of everything you've done for them.
A couple times a year, you can review who the heavy requesters are and ask if the amount of bandwidth they take up makes sense (it's usually out of whack).
Expectations need to be set carefully though. Filling out the form should indicate it's a request that will be reviewed, not an order that's automatically filled. Minimum lead times need to be established and communicated. Again, meeting minimum lead time does not guarantee the request will be filled, just that it will be reviewed.
Some requesters will avoid filling out the form like the plague. They'll just keep sending emails or slacks or whatever. If you insist they use the form, they'll often try others in your dept until they find someone that will fill the request without a form.
The higher up someone is in the org, the less likely they'll fill out a form. If they're your boss or truly a VIP, just fill it out for them ex post facto for your records.
Divide up your work into projects (requires a form) and operations/service (typical day to day stuff not requiring a form... eg email a file to someone, convert a format, answer a question, etc).
Good luck
Do you have a project manager or traffic manager?