How does anyone get out of customer service, when all of your (entry level) experiences are in customer service? The past 10 years of being a minor then young adult in the work force were roles as retail, call center, entry level positions, just whatever I could get to maintain a job. I have some post secondary school and a wide variety of experience but I feel the only work I qualify for is more CSR and I'm miserable in this position. I desperately need a change, but not sure where to go

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Use AI to help you decide what other roles you would be able to apply for. If you're interested in something else then ask AI to help you make your resume fit the job, without lying of course, but you might be surprised what other jobs you are qualified to do.

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My advice, if you’re stuck in low level work, consider applying to a nonprofit organization. There are lots of nonprofits that are starving for people to work for them, the pay maybe negligible in the beginning, but over time it can build to a career you’re proud of.
One of my first jobs was working for an AIDS charity; every month I had to cold call for service hours; it’s not glamorous but eventually you get into a rhythm and can knock out calls quickly.
The point is there’s a job out there for anyone whose willing to establish themselves.

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I worked for a non profit in the past (hired thru a temp agency) but good idea to look into that more, thanks!

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What type of call centers have you worked at? I had similar experience working in call centers and most of it was for a health insurance company. I was able to leverage that experience and get a non-clinical role in a healthcare system. Before that, I was also able to use my call center experience to get a role as a disability claims examiner. The role varies from company to company, but in the role I had, I only had to make outbound calls a couple of times a day to inform claimants of the claims process. There was still a phone component but it was way less than inbound and I controlled when I made the calls.

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I work for a prescription referral service so I've been really looking into medical office jobs or medical transcriptions but most require a diploma

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Finish your degree…

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I know lots of people! After call center’s. Pivoted to having a website. Getting into Virtual Assistants. Allot of entrepreneurs hire them.

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I went to nursing school 🤷🏼‍♀️

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