How many times do you attempt emailing sponsor/CRA before taking escalation routes?

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I have 2 different answers to that. For something general, I need an answer, but I have the time to wait, usually 2-3 messages. Waiting anywhere from a few days to a week. Number 2 outlines the escalation and dates, and number 3 will be the CC or whatever is needed. The other answer is ASAP High Urgency. That gets no follow-up, I’ll message, call, and if nothing is answered, I escalate.

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