I have an online live interview for a retail sales associate at Kohl’s! Can anyone who’s done an online live interview for Kohl’s let me know what it’s like? And what questions do they ask? Thank you in advance!

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Hello! Congrats on the interview! So well, I have done many different interviews, I’ve also hired people for retail locations. So here’s a couple of questions that you may want to have the answers prepared for because really what this is gonna boil down to is customer service type questions. So what they’re going to likely ask is something along the lines of “giving an example of a time where a customer needed an out of stock item, how did you handle it?” There’s going to be probably questions about upset customers probably examples of how you would make an upset customer happy, and

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Great questions! I’ve been asked to put together/describe a potential outfit of a customer searching for clothing for an interview. Wasn’t Kohls, and was also asked this some time ago, but maybe something they still ask

I have never interviewed for Kohls, but make sure you let us know how it goes! Good luck! I have done a lot of retail interviews though, and most of them ask very similar questions like explain how you've dealt with conflict in the workplace, where you see yourself in five years etc etc. I would do some interview practice with Chatgpt.

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