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I have guests like this to members of my staff, usually my female staff but not always. As soon as it reported to me I kick them out and ban them for 2-3 weeks. They usually don’t come back. I rather have a happy staff than crappy customers.
Yes, and a few weeks later after I said no, he went to a school and started shooting. I forgot what year it was or how many people were injured or killed and he committed suicide. This was a few years ago.
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Oh wow I’m glad you said no! Who knows how that would’ve turned out
Pro
Oh yeah, happens more than you’d think. Keeping it professional while shutting that down is a skill on its own. Props to you for handling it with grace—and still delivering top-notch service.
Conversation Starter
Tell them how it’s against the company policy and still laugh at them