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It seems to be a trend all over that organizations have just gotten awful at communicating with applicants. I'm guessing it has something to do with the volume of applications received. And perhaps it's also because our methods of communication now seem quite impersonal, so parties just neglect to provide ordinary and polite updates.
I reached out personally over calls and even got referred to a board with no connection to that care home or location. And the claim was they're not the recruitment team which turned out to be false information, only for me to later get back and be told they already sent out confirmation emails to 2 applicants on the same day. I'm still wondering why I wasn't told I wouldn't get picked instead of a fake referral and claiming not to be the recruitment team