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Any advice on moving from L4 to L5 in Amazon?
Definitely using both of these.
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I'm glad you're job hunting, that sounds beyond frustrating to deal with. Though I have noticed an overall decline the last 5 years in workplace...decency? Everyone is just a little more on edge, a little more competitive, a little more crap to each other. Fingers crossed you find somewhere amazing that hasn't fallen victim to the newly-acceptable toxic mentality yet.
Ya and it’s understandable… but you should probablyyy not treat a new employee like sh*t? The manager of this team isn’t great either. Very passive aggressive and doesn’t know how to give feedback.
Seems like since everyone on the team are seasoned employees, they just have no idea how to handle a brand new person. They didn’t even really train me. They had me shadow people a little in the beginning then I’ve just been figuring stuff out on my own. And now I feel like I’m not allowed to even ask questions anymore.
I don’t expect anywhere I work to be completely perfect or not have problems, but this is too much. :/
Don't leave without another job. It's cold out there
Oh I know, trust me. I learned my lesson from my last full time job… but at the time I felt like I didn’t have a choice. I’m gonna do my best here until I find something better.
I am already looking elsewhere and am interviewing for a way better role. Here’s hoping 🤞🏻
It is hard to find team work nowadays. People want to upshow you all the time.
Mom always said make sure you have something else lined up before quitting . May I ask your DEI fit in if you have one?
Team work doesn't exist at companies that rank employees against each other for compensation increases. It's common sense...people will not work with each other when their competition is each other. Stupid companies still use this system because they're trying to limit compensation costs, but instead they're demotivating their workforce, decreasing productivity, and decreasing retention.
You need to go back to the engineer that took the ticket and explain why you’re looking for help not someone to take over. Set boundaries
Same thing happens to me on my job. My manager asked me to start supporting customers on an application that a very senior member of my team has developed and was managing for a long time. I asked him about an issue that i was helping a customer with and instead of replying to me he goes ahead and answers the customer instead and then replies to me saying i replied under customer post
There are worse things in the world than somebody working on a ticket that you are working on buddy
Yes I know that. It still sucks that I’m new on the team and they did that.
Thanks for the supportive people in this thread!! Appreciate you!
I found out I’m being moved forward to the final step for the job I’m interviewing for! 🤞🏻
Well I haven’t left yet and by the time I actually do it’ll probably be at least 5 months. I’ll prob bump it up to 6 on my resume.
If/when asked I’ll say I got a much better offer that’s more aligned with my experience and career goals. I had taken a step back due to the job market.
I feel your frustration, I was told yesterday by my owner that throwing away old paper files was more important than servicing a customer that placed a ticket for their copier to be serviced, oh btw being a high priority client as well, and being told by him and I quote, “this right here takes higher priority than anything.” No it doesn’t this is a bookkeeping/accounting responsibility, not mine.
Sorry to hear this but yes there are just some organisations with a very dog-eat-dog attitude!! Especially in Tech!!
I had the same thing happen to me. But I’ve learn through my career places can be cut throat and take the ticket and learn from it. Learn what the other tech did and document it so next time you won’t have to ask for help on that issue. I’ve also learned there is b.s. no matter where you go and it’s looking more and more like that everywhere these days. Learn as much as you can while’s employed, use this org as much as you can and passively interview. Then jump when the right opp comes. But I get it, don’t be where you’re not happy. But it is definitely tough out there.
Was he trying to add time to his ticket metrics?
Don’t quit. He knows how the ticket metrics work and you don’t. It was a power play to gain an advantage. Learn how the metrics work and make your next move based on those metrics. Use them to quantifiably demonstrate your skill set. That will get you either an internal promotion or a higher paying job somewhere else. If the manager runs the team elbows out, then affinity might not be a motivator.
You seem to come off as a needy co-worker and when you ask for assistance, did it actually occur to you that maybe you were already trained in this and should not rely on your co-workers?
Your co-workers are probably sick and tired of you asking them, probably stressed out as they have their own jobs to do and helping you do yours is not helping them.
If your enterprise has a knowledge base, refer to it before going to your co-workers and if your enterprise doesn't use he trouble-ticketing system and quit being the weak link in your enterprise's support system.
I get that it may not be your job to help co-workers but what happened to 'being nice' and ' showing humanity'. Its simply unacceptable that co-workers would act with so little ethics and care for their colleagues!! It is also a complete failure of management but since most work is team based, how about making life better for each other instaed of being so brutally unacommodating and uncaring!! FYI most companies don't keep their FAQ's and KB's up-to-date.
These are the times to play “what are you thankful for “ seriously if you continue down this path people won’t like you because you won’t be likable. So what are you thankful for? Spend a few minutes reflecting on that over breaks and especially before and after your shift.
Ummm, I’m always counting my blessings and am usually pretty optimistic. I’m very likable and charismatic and am a great person to be around. The people on my team like me as a person and think I’m fun, cool, smart, funny, all of that.
That’s doesn’t mean I can’t be frustrated that I’m sometimes being taken advantage of or looked down as a new person on the team. Even if it wasn’t deliberate, it still upset me. And I think any smart, empathetic person would understand that.
lol thought I posted this myself
Is this just how companies are these days? I know there’s a lot going on and everyone is stressed out but dang.
Did you attempt to find the answer your self?
Is that a real question? Of course I did. A lot of our work is one-off situations and doesn’t always have a straight, clear solution so I got confused and asked for help from someone who’s been working there for more than a decade.