I'm in a terrible situation. I accepted a job offer for an insurance company to work as a customer service rep. It's in a city far away from where I lived so I moved and got an apartment to be closer to work. But then, they told me that they wouldn't start training me because one of my past employers can't verify my employment because the company got bought out and I guess my data got lost. I'm probably not gonna have a job now and I have rent to pay. I don't know what to do. Please help.

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Learn from the situation. You should never do a move like that until background check is clear.

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Do you have your offer letter or W2? I’ll say use that, that’s what I’ve used when I couldn’t be verified

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You can get tax transcripts from the IRS with your W2 details for the last 10 years.
This will not say the exact dates, but would prove your earnings from that employer each year.
You can google “IRS tax transcript”, and follow instructions on the IRS website to get these online (you’d need to sign up for an account, provide ID, SSN to the IRS)
This should solve your issue.

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Do you have copies of w2s that can prove your employment?
Maybe try calling your new employer and explain the situation. Let them know you’re willing to help in any way possible.

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***Bank records showing your direct deposit***
Do you have any paystubs by any chance?

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Could you not contact a previous colleague/boss who can verify and then contact them asap? Would be odd if they wouldn’t accept that. Worth a shot man.

Worst case scenario you hit up your family/friends support network to have a roof over your head, and do some fun things to get your mind off of it for a week or so, then get back at job hunting and rebuild from there. You’ll be alright, just another brick in the wall that you will later break with your will, which will be strengthened from this experience.

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I asked them if I could do that, although I found out that my old boss doesn't work there anymore, but they said they need official documents to prove that I worked there because I guess when they called earlier, there were no records of me working there. They're being ridiculous. But thanks for the advice. I really appreciate it.

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I had a friend go through a hassle verifying all kinds of past documents. She did end up using w2’s and a tax transcript to prove she worked at certain places. I would ask the company if there is any other way you can verify and go from there.

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I did but it seems like they're only going to accept w2s and paystubs, which I don't have. I even told them the address of where I worked and sent an email of me receiving the digital employee handbook, But for some reason, that's not good enough for them.

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Always download your digital paychecks and W2s and save them in a cloud folder. Those always work.
Where is the digital platform your previous company used for paychecks? Usually even if they’re bought out they still need to keep the data for employee access. You just need to reach out to the platform and ask about which site you should use and reset your password to access them.

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Your next step is to contact the old employer and sort this out yourself. They don’t have your information, so move mountains to get it found. There was a prior HR contact who should be able to help. Find them, press them, don’t accept no for an answer. You’re going to have to perform the heavy lift of proving your employment. Call it resourcefulness, call it grit, just get it done. Develop your silver tongue and smooth talk everyone you can in order to locate your employment record. If nothing else, provide your past W-2 forms along with your original offer letter and notice of resignation to your new employer. You have that documentation, don’t you?

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Get your tax receipts from the IRS or Show income Bank statements from the mentioned employers. I’d they used Direct Deposit, banks hold this information for up to 7+ years

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Call the company that bought your previous company. They will have outsourced the references from the old company, someone there can help you get hold of the records. This happened to me and apparently the window for response is really narrow so if they sat on the request it may have arrived after they closed the background check. Even if it's too late for this you'll need to know how to get it for the next.

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Use your W2 as proof cuz it's not your fault they were acquired by another company.

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My old employer had us pull our job information from Equifax. Try using direct deposit statements from your bank as well.

I'm really sorry you're going through this, such a tough spot to be in. Have you tried explaining the situation to the insurance company? Sometimes they might be flexible if they see you’re being honest. In the meantime, maybe look into temp work or freelancing to cover rent while you figure this out? Upwork has been great for me with freelance.

If you got a w2 form, filed your taxes, provide the info.

Pull your IRS transcript or authorize the new employer to do so. My guess is that it’s a third-party BG group that’s being super binary.

I had similar happen to me but as able to pull my actual paper tax returns as proof. My wife hates that I keep so much paper around but it saved us that time.

I would gig yourself out of that situation beg borrow or donate time or services, or let your landlord know that the job fell through and get out of that lease and retreat back to where you came from, been in the situation before you will survive but you need to think proactively on your feet responsibly with the proper response to the external situation that is out of your control. The only thing you're control is your reaction to said situation, best of luck may God be with you!🙏🏼💥💪🏼🕥🕧🕒🕓

Definitely look for old employment emails/offer letters. I had the same thing happen to me. The new company had no records. Those are good things to backup. Forward it to your personal email as a record when possible. HR moves differently these days,

Produce your W-2 from the company showing your employment record. Alternatively show your tax return showing income from the company. That verifies your employment. What your new company won't get is anyone on the phone for recommendations or feedback.

See if you can verify through the Work Number.

Do you have past emails from the hiring process or employment time? They are date and time stamped. Even forgot password logons to benefits may help.

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