I'm in Internal Audit and just got the same feedback 2nd year in a row that I need to be more assertive when presenting Findings to Auditees. I got a very positive feedback overall & was hoping to get promoted this year.. I was told that my communication is good when one on one (I'm an introvert) but my voice lowers when I get receive pushback in a group setting (especially from Senior Management).. Looking for tips on how I can improve and be more assertive.. TIA!

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personally I see this with a lot of less experienced staff where they're very quiet or act clueless sometimes. it's doesnt make the best impression in front of the client. it's always important to know what you're doing (obviously) and some extras And speak up so people know that you know what you're doing. just be confident with what you do and express your opinion. these things come with experience so I guess leadership may be holding you back because if this. it's important to sufficiently review findings and consult with the process owners and getting a good understanding prior to presentation. also have a basic recommendation in mind so that you don't get stuck when the client is like okay how to do we overcome this internal control lapse. because the higher up you go client management and impressions become more relevant that the work you actually do

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