Just had a rough call where a client threatened to pull their business over something that, in the grand scheme of things, felt pretty minor. I stayed calm, reassured them we’d find a solution, but internally, I was freaking out. It’s tough walking the line between de-escalating a situation and not giving in too much just to keep them happy. I know clients sometimes bluff to get their way, but it’s hard not to take it personally when the pressure is on. How do you handle high-tension situations like this? Any strategies for keeping control of the conversation without damaging the relationship?

Hi. I’ve directed a few social spots and a doc/branded content campaign for my agency. None of work was PRd, so no credits. Interested in directing long term. How have you seen creatives make switch?

Hey Guys, wanted to know how much time does it take for Hashedin to release the offer after the final discussion and document verification? It's been a week for me and i am still waiting for the offer.

Is anyone’s company offering to pay portion of your rent as home office expense? Especially if company is no longer paying for commercial office space?

529 Plan: For folks living in no-income tax states (Texas, Florida etc) and have 529 plan. Did you go with a brokage acct( Schwab, fidelity etc) or just a state plan? If you went with a state plan, what state plan did you go with and why? Thanks

I read an interesting article from Accenture about using APIs in RPA projects. I always wondered why I haven't seen anyone RPA project where we used APIs. It just seems to enhance the process...

I'm a US citizen living abroad I applied almost 11 months ago for my spouse. Married for years, kid. I wait and wait. It seems this will take 2 years, maybe more. I feel trapped. On one side the US system demands I work and domicile in US, the other side says families should be prioritized to stay together. My spouse has had enough of the process. I feel trapped abroad and locked in a dysfunctional system. We're just in limbo, it's depressing

Hello,

I’ll be done with my masters in Medical Biotechnology in December and have done my bachelors in pharmaceutical sciences.

I am thinking of looking for jobs but I am kind of confused. I don’t know what roles or positions to look up for. Any help will be appreciated.

Location: Canada

How do people in the IA profession motivate themselves? Personally, I love the fact that we are exposed to different business processes (rather than a specific number or subject matter), also I actually like the fact we are a bit more creative than the typical “in our less than humble opinion we think this number is not too incorrect” approach adopted by our external counterparts.

How much should I contribute to a 401k?

Hi Guys
I will be joining IBM next week in Bangalore ( physical onboarding ) and my hometown is in West bengal , My father is having health problems , mother won't be able to handle everything and no such person we can rely on . Also I am getting married in January . Hence If i stay in Bangalore there will be no one to take responsibility for my marriage prep also . If i convey to my ibm manager will they consider for 4months of WFH?Any documents may have to show?
Need your suggestion please

Can anyone help me with the tax deduction for the salary of 60 k in Netherlands?

What should be the salary for a HR manager with 8 years of experience in Singapore?

Hi Gillies,

Want some suggestion on few offers :

EY FSRM role OR JPMC PM role OR Shell Market Risk role

Requirement - relatively better work life balance / stable pay
YOE - 4.5 yrs
All offers are more or less equivalent in terms of compensation (though fixed & bonus are highest at Shell) - close to 27 LPA total CTC

Have worked in a consulting firm and so know about the wlb there!

If anyone would like a referral to Guidehouse I’d be happy to help!

How do you know if you're being passed over because you're "overqualified"? I'm not taking about people who apply to jobs that they're clearly not qualified for

Can someone please tell me...once documents submitted in coforge candidate portal...how many days will take to offer release...HR is not responding to the mails..

Anyone here down to hang out sometime, I’m a 26 year old guy (pretty socially awkward but super genuine), just been feeling lonely, if anyone is down lemme know

Hi everyone,

I'm going for a role for Account Director and have gone through the interviews with the head of accounts, BD as well as the ECD's. I received the following email at the end of the day:

"You are one of two candidates in the final round.

One thing we haven’t spoken about are your salary expectations. Could you have a think and let me know early next week as well as your employment status (residency permit)."

What would be the best way to answer this response? Appreciate the help

Any thoughts on Laundry Service?

Hi Account friends! It’s the start of a new year and I was hoping you all could share any book / newsletter / blog / course recommendations that help keep you up to snuff. Feeling a bit stale and like the last year has been a tactical grind. I want to brush up on modern thinking for our industry - the latest and greatest marketing books, strategy perspectives, creative self help, etc. to feel more alive as we start 2022.

Comment your favs and THANK YOU in advance!

Any account management processes/docs that are worth sharing?

Account executive here, who has about 5 years of agency experience. Who else is completely over working in advertising and what steps are you taking/planning to make a career move?

Not looking to make a move anytime soon due to covid but am curious to what everyone else is thinking.

Any account managers in here for chemical sales? Want to learn more about it...

How often do scopes change? I thought it was normally on an annual basis with some exceptions but my CD is telling me they change constantly. Someone educate me…

When you sell a dedicated website for a special deal, do you give the CRM for free? Is vTiger CRM your advice? Otherwise, what are your most common recommendations about CRM?

How much are my fellow VP Account Directors out there making? Just trying to gauge if I am being paid fairly. Don’t forget to state market and YOE. I am making $135k, 10 years of experience and in Chicago.

Moving from AM to AD at another agency. Any words of advice?

How long do you spend on monthly reporting for your clients?
My 3-person team spends about 15+ hours a month each writing monthly reports for our clients (99 small retainer clients). We’ve received feedback that they’re too complicated and the clients just want to know - are we on the right track, what action items are there, and what any next steps are in their strategy.
How do you simplify without losing value?

I am not in account but would love to have a more comprehensive take away from meetings particularly client feedback verbalized. How do you account folks do it? Tips and tricks? Thank you!

Right so here’s a bit of a dilemma I work to a much higher standard at home and it’s this high standard that means I’m in line for a promotion. I’ve grown so much and I feel really strong in my role I’m also busier than ever. The problem is we’re going back into the office and I don’t want to go in if it’s just going to be senior management in asking me to get them lunches for client meetings or fetch a glass of water and cutlery for meeting rooms. Definitely not ready to go back to that….

Hi AMs, my agency, BGB Group, has openings for the following positions:
Account Executive/Sr. Account Executive
Associate Account Supervisor/Account Supervisor
Group Account Supervisor
AVP/VP, Group Account Supervisor
SVP, Management Supervisor
EVP, Digital Innovation
EVP, Payer

When’s the best time to go client side? Wait till I get a promotion or try to switch sooner rather than later?

Who else started with small businesses and moved up to medium and large at agencies structured to handle it? I handle 40 clients and some 60 Content managers, ad managers, designers, developers, and a smattering of other positions.

Which was better? I have almost complete autonomy over what happens with small biz, but getting to focus on projects for more than an hour/month sounds nice.

I was promised a promotion, then was told I wasn’t getting promoted, started applying to other places, fought for it and ended up getting promoted and a raise. I was just offered a job at another agency for $15k higher than the raise I just got. My mom was just diagnosed with cancer and was told to stop working so now I have to cover all of her expenses as well as mine and my husband’s (he’s back in school). I’d like to stay at my current agency but NEED the $. How do I navigate this?

Anyone know what the current atmosphere is like in McCann New York after they lost one of their biggest clients, U.S. Army? Does losing such a client deteriorate an agency’s culture/career prospects?

Trying to figure out from a client relations perspective how much I need to be fluent in Google Analytics and the planning and buying process of paid media: social and search.
I want to be more fluent and speak eloquently about it so that I am well rounded in my role.
My current position doesn't allow for any hands on experience. Any advice would be appreciated in terms of how to gain the experience or course recommendations.

Just moved up to SMB AM and I’m curious to the enterprise reps— what’s the quickest way to move up segment? A lot of people I see it’s 5+ YOE just curious if you can segment hop or if it’s a time situation.