My American flight from LAX to DCA yesterday had no outlets (or screens). Had to shut down my laptop / phone halfway through the flight due to low battery so couldnt work. Worth complaining?

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Did they promise there will be outlets or screens? If no, what are you complaining about?

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yeah if the plane didn’t have it then you can’t complain. Only if it had outlets/screen and they weren’t working and there was no other accommodation

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Another reason to avoid American

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Thanks for the helpful responses! I fly this route often and have always had outlets (fwiw I fly business but I think all seats usually have outlets) but this time they swapped aircraft and didn’t have any. Still no dice?

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In this case I would try it. Play up that you take that same flight all the time because it has outlets and you'd planned the trip around being productive. That you'd have flown a competitor (assuming there is one for the same route) if you knew there's be no outlets. Don't know for sure it'll work but nothing to lose.

likesmart

The fact that you work at BCG means your time is worth a lot more than whatever comp. they may offer you so no not worth it.

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