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Not big vs small. Shitty bosses can happen anywhere
It’s not how big agencies work. Big agencies are different from small ones in that they have more bureaucracy and layers but the trade off is they also have bigger clients and more clients. What you’re describing is people who are maybe jerks or maybe don’t trust you or both. What’s normal in a big agency is that there are bad bosses and good bosses under the same roof, so your experience can vary depending on luck and how well you can play agency politics to get on the right teams/client.