Need your help/advice! I was rear ended & gave my car to the body shop. The lift gate needs to be replaced. It's been 9 weeks and they have not yet received the part. They don't know when they'll get it in. Additionally, they mentioned that they ordered the part with my VIN & they received the wrong part. (How?) Now they're like we've called xyz vendors and none of them have the part. Is it just me, or are they lying? And their response to follow up is we will keep checking...continue..

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Is there anything that I can do to make sure the part is received asap and they can get the work done? Can the only possible solution be them just sitting and twiddling their thumb in hope that the right part would arrive?

P.s. I googled some OEM providers and the reviews mentioned that the part is received asap. When I reached out to them, they were like in the vendor for needs to be approved by the insurance.

Grealy appreciate any advice!

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