Stakeholder management and conflict resolution is a core part of being a product leader. Here’s a good framework to approaching conflict.

The 5-5-5 Method simple.

When a conflict comes up, follow these steps:

• Person A speaks for 5 minutes
• Person B speaks for 5 minutes
• Joint discussion for 5 minutes

Each person gets their time to speak and be heard before discussing a resolution together.

Continued in comments.

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Three rules of engagement:

(1) No interruptions or interjections

(2) Listen intently while the other person speaks

(3) Avoid negative body language/facial expressions

Following these three rules will make the most out of the time. Adapt this framework to meet your needs.

The 5-5-5 Method is the creation of Susan Clarke and CrisMarie Campbell, co-founders of Thrive, a coaching and consulting business that specializes in conflict resolution for teams

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Additional Posts in Product Leaders

Hello product leaders! Feel free to introduce yourselves! I am a CPO of a consumer internet product in the career and jobs space. Lead product, design and content. Here to support my fellow product leaders and build a community of likeminded professionals!

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