Thoughts? Went to a conference where people were saying customized enterprise AI agents are the next thing, even when it comes to internal enterprise systems like ERP & CRMs. Having a big do it all system like Oracle NetSuite is too complicated for some people, having separate systems that integrate into each other has its issues. Having an AI agent as an interface is simpler for all teams, it can handle all the data, output any information you want, strategize for solutions, etc.

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That’s cool and all, but I’m still going to get Mike from Finance blowing up my Teams asking how to view a report because “I want to talk to a human, not a robot”

funnylike

Silly Mike

He does that to me too

uplifting

ERPs vendors including Oracle themselves are baking AI in their offering. Enterprise AI agents are not the next thing, they are available

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That's been pretty much the consensus in this space for a little while now. Agentic AI is going to be the ultimate enterprise application of GenAI and will also be the application that actually ends in downsizing

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Agentic AI is next phase and then Organisational AI

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So if it is essentially a virtual agent sitting on top of a relational database do you need to spend tens of millions on ERP, CRM, etc. going forward?

smart

Actual solutions are all just RPA. Excluding chat AI (which is basically a more efficient Google).

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