I work in a chain retail store and helped a customer out one day. That conversation went on for hours, but I thought it was a one-off. Now I see this very customer comes every other day, most of the time looking for me, pretty much buys nothing, and just talks to me or anyone else who makes themselves available. Is this weird? Do you have a customer like this in your life?

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Yes I've had several customers like this, usually of the older generation. They are just extremely lonely and want to talk to someone. I don't mind when they come in on a slow day, but it's different when they come in and I'm busy and they are not respectful of my need to make money and do my job. If this happens, I just tell them I'm sorry I need to take care of this customer but if you need my help again just let me know. Honestly to me I think it is a little weird, because if I'm lonely I either call my family or friends or if I didn't have any I would go somewhere and make friends. Keeping a worker hostage, because they know that person will be nice to them because it's their job, is a little strange to do on a regular basis.

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Not normal, but I'm also not sure I'd call it weird. It sounds like someone who is extremely lonely. I feel bad for people like that and try to talk to them when I have the time, but you also have a job to do. Sometimes you have to cut the convo short and walk away.

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i think this is honestly so wholesome. Not weird at all. Some customers just enjoy the connection and friendly chat almost like visiting a community spot. It can feel nice to be that friendly face, but if it starts eating into your work or feels one-sided, it’s okay to gently set boundaries.

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Worked close to an old folks home, and there was this one guy who would come in to the store almost everyday to just buy a candy bar and chat. Yes, it seems weird, but its really just wholesome. Haven’t seen that guy in a long time, but I sure as wish hell I has customers as nice as him now lol

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I’m looking for jobs

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I had a customer like this. It turned sour when she thought it was appropriate to speak ill of me to other customers, simply to have my time to herself. I finally had to put my foot down.

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Not at all I like connecting with customer's yes it's taking your time but it helps.

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