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Share stories from the front lines dealing with the Karens and Kevins out there.
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We have a display of living room furniture at the back of our store, in front of a large mirror, and this couple was trying to figure out how to get around it. When I asked if I could help, they point… more

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Does anyone else have a certain customer that your store KNOWS will complain, just to complain?
For example; we have a lady who we have now been told to cancel all photo orders for, because she is alw… more

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Hello. Everyone.. how’s everyone doing on this fine afternoon? I wanted to share something with y’all.. wrong or right please leave your comments, I just filled out an application here on glass door j… more

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👀 Customer Stories of the Week 👀

Let's hear about your recent customer experiences! Share the highlights, the lowlights, and the laugh-out-loud moments.

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I applied for over 20 jobs and still haven’t got a offer yet I was working for 2 years as maintenance and I was fired because of the points system I had 5 points but yet other employees had at 13 and … more

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I received a complaint because a guest thought I was rude to her baby during check-in. I mean, I did acknowledge the kid, but I was focused on helping the parents get settled. I was just doing my job, ma'am. Would you have done anything differently?

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Hey how do you guys know how to go back to the jobs you applied for on this app???

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A customer misjudged the width of the electric cart he was driving and rammed into a stand full of fresh flowers, toppling vases everywhere. I rushed over to assist and asked him to stop moving, but h… more

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Trying to get past my past.
Made some poor choices. And got into some troubles. But that was 20+ years ago.
But still comes up in my background checks.

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Beer run gone ballistic! My newbie manager shift? Employee chases a teen thief, who chucks a...wait for it...LOADED GUN into the bushes! Employee stops, grabs it, game over. Reality check: some beer a… more

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🌟 Customer Craziness! 🌟

Share your experiences from the past week - the good, the bad, and the funny!

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Kids on spring break are the worst. Today, some teens decided to race around the store in electric carts. Their parents either don't care or laugh at what they're doing, not realizing how dangerous it is. Let my supervisor know about it, but he couldn't do anything either. How do you handle these kids - and their parents?!

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These kids these days are absolutely feral. I worked at a high school for a year. Last month I was serving and a group of boys were all talking loudly and laughing in line, the poor other kids had bee… more

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I had a customer that I was checking out,I gave him his total and as he looked in his wallet asked "do you take food stamps" I just laughed. He said "she's laughing at me im gonna h… more

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😄 Wacky Customer of the Week! 😄

Have a story from this week? Whether it’s heartwarming, frustrating, or downright funny, we’d love to hear it! Share in the comments!

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I had a customer a while back. He was already banned from the store because he had altercations with a customer and another employee. He came to the store, and after I told him he was banned and for h… more

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You know those "impulse buy" displays we set up near the checkout? I spent like, an hour making it look nice, all organized and inviting. This woman comes up, grabs a handful of stuff, and then, while I'm literally standing there, she starts shoving things back into random spots. I politely asked her, "Can I help you find something?" She just stared at me and said, "No, I'm good." Like, lady, you just destroyed my display!

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Even when following safety guidelines consistently I am constantly worried about losing my life to drivers in the parking lot of my work. They never stop or look either I've been nearly ran over c… more

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This is not much of a crazy story I moved from up north to come to Houston promise that it will be work here and I was misled knowing I took my last $300 to come up here to try to find work was very d… more

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I'm helping someone who's super excited to start their flower garden. I point them to the perfect seed-starting mix, you know, the one designed for delicate seedlings. But then they look at th… more

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I am looking for some remote English teacher job. I am an experienced English teacher and have been teaching English for the last 17 years. I teach English grammar, creative writing, English conversat… more

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CUSTOMER: MA'MA WOULD THERE BE SOAP WHEN THE MAIN WASH CYCLE STARTS?
ME: DID YOU PUT ENOUGH SOAP?
CUSTOMER: I PUT 1 POD INSIDE THE WASHER LIKE YOU SAID.
ME: MA'AM THE PREWASH LOSENS THE DIRT FROM THE CLOTHES.
CU… more

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Why do some customers act like showing up to my workplace regularly means we have a "thing" going on? Had a guy say people might think we were fooling around after I helped him exactly ONE other time. Imagine saying that to a stranger. A married stranger at that. Sir, this is a grocery store, not a rom-com.

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👀 CRAZY CUSTOMER OF THE WEEK! 👀

Share a story with us from this week! The good, the bad, the funny. We want to hear! Drop it in the comments below.

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I had a funny experience once while mixing paint for a customer. She was on her phone speaking Spanish and mentioned something about having a 'dumb young worker' helping her. I just stayed quiet and waited until I handed her the paint, then responded in Spanish. Her reaction was priceless! Have you ever had a situation where a customer insulted you in another language, not realizing you understood them?

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Who hiring ?

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Has anyone ever applied to a position on a job board platform. And got a 1st email saying: HI my name is Daniel.... from.. industry... We are impressed by your skills and your recent application for such positi… more

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I remember once when I was taking a delivery order over the phone, and after getting everything they wanted, I asked, "Could you give me your address, please?" And then they responded with, … more

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Ever had a customers dog chase you from the front porch til you get back into your work vehicle. Had this happen at least once a week tell the customer lock up your dog and all she says is he’s nice. … more

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I’m minding my own business, restocking by the bathroom sign, when a customer asks where the bathroom is. I point her toward the sign and say, “It’s just down there.” She looks at the sign (which has … more

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What does it mean or what happens if a drug screen says inconclusive i recently had a accident and been taking Tylenol 3 w/cod and muscle relaxers for my arm and shoulder pain

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Customers love saying, “OMG, how are you not 500 pounds working here?” Seriously? Okay? And? I work here, I eat what I want, and my body is none of your business. What kinds of customer comments drive… more

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I have a unique name... it's still a real human name, but it's also a popular dog name. Since we have to wear nametags at work, I get all sorts of comments. But this one lady actually said, "Is that your REAL name?" Then after I said yes she went on about how it's her dog's name and I should change it! Like, what?! Has anyone else ever had a customer tell them to change their actual, legal name? Because I'm still trying to figure out what planet she's from.

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Is it really too much to ask for people to take out their earbuds when I'm ringing them up? Or at least not have their phone blasting for everyone to hear? I had a customer today who didn’t even p… more

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So this lady bought two men's button-downs during our sale (Buy one for $20, get a second one for $1). She paid $21 total, all cash, and seemed happy. A week later, she's back with one shirt a… more

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Wow, so this guy just yelled at me on the phone. He asked me to remove his card and I told him "No problem, sir." Next, he's screaming about how my generation says that all the time and how it's disrespectful. What's up with that? I mean, is "not a problem" suddenly offensive or something? I thought it was just a casual way of saying "Sure, no worries." What would you say differently?

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Has anyone else experienced people getting frustrated with you because a store is closing? I get that it’s upsetting, but it feels pretty rough when customers direct their anger at me. I’m going to miss this place so much, and I love my job here. So when they start complaining about the inconvenience, I’ll casually mention that I’ll be jobless soon. It’s surprising how that simple statement often shifts their attitude, and they tend to be a little more understanding.

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You’d think that working at a major university would be a great experience, wrong!!! It is amazing to see the entitlement rudeness and disrespect we deal with everyday coming from the staff. I’d expec… more

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