Asking for my girlfriend. She has 3 years of experience doing service desk type work and really enjoys being in IT. But is unhappy with her current pay (under 55k). Does anyone have any IT role recommendations that would be a logical pivot for her to make that could lead to higher compensation? Or potentially IT support companies that pay more competitively?

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I don't think she's going to get a great salary by solely doing an IT Helpdesk job. I'm presuming that the higher-end of the payscale for that job is for the people who have tons of experience. She could maybe job hop to get some more pay (maybe $60-$70k?) but as someone else mentioned, she would need to climb the ladder to break into those higher salaries.

SysAdmin, Senior IT Support Engineer, IT Support Manager, and such would probably have access to the higher salaries (even 6 figures).

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Corel! Keep an eye out for Helpdesk roles. Hmu for a referral if you see one!

Can you message me? I have a position in mind.

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