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Can anyone able to explain what technical support advisor role at Microsoft, Canada involves?. I am in the process of interviewing for IC4 position.
Microsoft

a year

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Technical Advisors are like senior level techs but act more like mentors. there is no Level 1, 2, 3 tech support. every tech support agent is the final and last stand.

problem with MS Tech Support culture, is everyone is for themselves. no real team work. the "not my problem, you figure it out yourself" prevails in this culture. another problem, is no clear path to communicate with developers to confirm if the issue is indeed MS patch screw up.

oh yeah. Bad Customers. the so called empathy MS keeps tooting that song... sucking up the blame... of customer complains, MS just fires you and hire another guy to replace you very very easily.

yeah.... tech support agents are treated like slaves with lash the whip about performance, not closing the case fast enough even though customer says to leave it open, no survey feedback, no 5 star reviews...basically, the VP or Senior Manager of Tech Support trying to make the stats to justify business with speedy case closure performance. When in reality, it is demoralizing.

opportunity to learn? they say that, but handling 20+ cases per day, there is no room for career advancement. you have to learn stuff off workdays. On slow days, managers come down hard on you for not being productive. Which is stupid. The logic and argumemt is flawed.

a year

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What are career paths after switching to an internal audit position in industry? Are you then stuck with internal audit?

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works at Salesforce

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Has anyone built an emergent learning group in your consultancy or company that focuses on reflection, feedback, problems of practice... But amongst designers staffed on different projects/clients? How did you structure it? How did you maintain it?

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works at Tata Consultancy

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Community Builder

Which company between FIS Global (19 LPA including variable) and EYGDS ( 20 fixed + 10% variable) is better to join in terms of job security and work life balance ? FIS Global EY

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works at Deloitte

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Is it bad luck to pawn a promise ring?

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Pic thread! Pic thread!! Pic thread damn it!!! Come on everyone!!!!!

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How do you know if you’re attractive?

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works at American Express

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Alright, Fishbowl - whats the juiciest gossip you heard this week at work?

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When they lay people off, they often keep things quiet because it will "effect morale". But the firing itself is what effects morale. Being secretive about it undermines respect and harms morale more.

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I’m feeling anxiety about Coronavirus. Does anyone else think that the virus is being used by the government for population control? I don’t know if I’m paranoid.

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works at Deloitte

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Hi All :) I need advise on whether it is possible to get my first time H1B stamped at a US consulate in Canada ? I am required to travel to Canada anyway for my PR stamping and I am trying to figure out if I can get my H1B stamped around the same time while I am in Canada for my PR, since it is extremely difficult to get appointments in India these days? I am currently based in US. Thanks!

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Do they provide cab service in Gurgaon or reimburse it?

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attends Kansas State University

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I am a current Agricultural Technology student, I have loads of hands in experience working with hemp used for CBD products in a farm setting, looking to move into controlled indoor ag, but I have definite interest in the cannabis industry. I can’t even access info on this app concerning that industry due to my age.

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Melissa Campbell

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Hey y’all! I’d appreciate your support in joining a Black Singles Bowl if this is of interest to you. As the name suggests if you’re black and single-single (not single-ish, single adjacent, or it’s complicated 😂) feel free to explore the bowl and join if you feel it’s a good fit for you. I’ve noticed other bowls exists for other single minorities and figured we’d launch our own. Bowl rules and what the bowl is about is available at https://joinfishbowl.com/bowl_7jb43e8ci7. Thanks in advance for your support and engagement 🙏🏾.

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Time to DIVE into a deck.

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Hi Fishes,

I am an engineer with Post graduation in Marketing from tier 2 college.

I have 1 year and 3 months experience in SAP SD. I am planning to switch to a product based company for a Marketing exposure to continue in that domain .

What could be my salary expectations?

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Hi All. Just wanted to know what are the components of Flexible Allowance Package for GCB 6. And how much can be claimed under which component. Offer letter showing 12 lakhs as FAP.

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Hie Folks,
During onboarding at IBM ,they have asked vaccination report.I have taken only one because of medical issue. Is it compulsory to have both dose completed.
Plz help me guys .

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Week 13 of social isolation and we decided to get a cat. She’s here Monday, give me all your tips?

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Feeling a deep void in close human connection after letting go a relationship that was lacking a future (I was interested in something more, he was unsure). Can’t stop thinking of reaching out and need strength to just stay with the loneliness and have hope for the better times. Would appreciate support. It’s been 2 weeks but I feel bouts of extreme sadness and desire to have someone to share my life and days with.

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Can anyone at Google give me a referral please for an entry-level UX Researcher position?

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Additional Posts in canada pr holders

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Hi, I am in the middle of processing my PR and i need reference letter from my company for experience letter. However, they refused to provide. Can you please advise what should i do in such case ?

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Can anyone able to explain what technical support advisor role at Microsoft, Canada involves?. I am in the process of interviewing for IC4 position.
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