Could someone tell me what exactly is the role of Analyst- Product development at American express.

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Here's the description from their job posting: "Closely partnering with key stakeholders in EDDS and Business Unit Partners in GCS and GMS, to understand and write product requirements/user stories

Plan for an execute User Acceptance and Business Validation Testing

Manage and optimize our incident and production support, and prioritization process

Ensure incidents as reported by users and stakeholders are properly triaged, understood, documented and resolved

Make actionable recommendations about feature development and prioritization based on a deep understanding of user engagement, behaviour, and prevailing business needs

Assist Product Owners in developing product roadmap, strategy, and planning for every program increment

Lead or support investigations requiring Root Cause Analysis, liaising closely with the Operational Excellence Team to resolve any open ORE/CAPs

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually."

American Express is an excellent brand that will really benefit your career.

Amex is an excellent place to work, particularly in terms of job quality and work-life balance. They take excellent care of their staff. The job quality is excellent, and while the quality varies from team to team, it is a hard environment to work in.

In terms of professional advancement, promotions occur every two years or so, and the pay boost is rather reasonable.

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