🤫 Customer Confessions! 🤫

Share a funny or slightly awkward customer interaction (while maintaining privacy, of course!).

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I had a customer order a coffee with just a little bit of foam. I wasn't sure how little was just a little. So, I gave them a small dot of foam, and they looked at it for a second, then smiled and said it was perfect! It’s always a guessing game with custom orders, but it worked out this time.

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I'm glad it worked out. I don't miss being a barista for that very reason. I would try to follow orders as closely as possible, but way too often customers expected us to be mind-readers 😅

A bit awkward, but mostly adorable. I was working at a little cafe and almost all of our customers were regulars. I was chatting with the baker and told her that no one had ever bought me flowers before. She mentioned that her boyfriend of 3 years had never bought her flowers even though she asked him to. Guess an older gentleman overheard because he came in the next day with two bouquets of a dozen roses, one for each of us ☺️ It was one of the rare occasions we had an "outsider" customer who was about ready to launch into defending us from who I'm sure he thought was a creepy old man 😂 We had to take him aside and explain.

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I had customers tell me how amazing the salads I make for them. It’s great that I can make salads that good!

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Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

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Once when I was waiting tables, I had a guy pay me cash. The change was 45 cents, which I didn't give back to him because like who wants that. He then asked where the change was, and when I explained that I didn't give back the loose change, he made a big stink about how dollars and cents matter and didn't leave me a tip. He was a republican staffer on capitol hill.

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