Does anyone have a good lead on where to find research backed customer journeys? Either generic for an industry (like restaurant) or for major players in an industry (like chili's). I am fairly new to planning, and this keeps coming up as something and that would be helpful.
Thank you!

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Learn to make them yourself. It’s fun and useful. Will make you a better planner.

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Look into ideo, adaptive path, luma institute for examples. And look into human centered design.

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