Does anyone have a helpful online resource that describes the various departments in an agency and what each one does? Have googled a bit and tried chatGPT, but am hoping there’s a website out there that has it all in one place. TIA!

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Check out the “Learning and development” section on the American Association of Advertising Agencies website: https://www.aaaa.org

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It’s challenging because every agency often has different titles for similar roles/department names. For example, at Initiative, media planners are called Communication Designers. Similarly, at Saatchi, their account/project management team is referred to as Client Partnerships Manager/Coordinator, while at their daughter agency, Team One, the same role is called an AAE or AE.

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