General question: Is TIAA service based or product based organization?

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Service, if you are working on some applications and mostly doing maintainance, enhancements, and the applications don't generate a cash flow. Product, if you are working on a full fledged system that generates cash flow to the organization via subscribers of the application.
So, if you are working on AskHR portal, you are mostly a service provider and, suppose if you are working on Account opening portals, it is a product. Product is basically what generates some income via subscribers of the product that consumes its services.

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If you're on tech side, it's a product based.
Some depts like HR, RM, etc are outsourced.

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TIAA Vodafone
Hi fishes,
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YoE 6 years
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