Help! My direct report has become so difficult during her transition period between roles (client - internal moves require 60 days).

Ignores my requests, delivers late, pushes back on me/the team, and delegates everything I ask her to do to a junior.

She’s been cold & rude to every1, burning bridges. We had a chat & I said I recognized her excitement for her new role, but I need help closing this chapter. She said she would do better… No improvement.

Barely halfway through…I’m at a loss

likehelpful
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Find out if there’s anything going on in her personal life. If so, suggest reaching out to your EAP. If not a personal issue, place her on a performance management program. You need HR for this program.

likesmarthelpful

Sounds like she's either checked out or already too consumed in her new role to care about closing out her prior responsibilities. As annoying as it may be, it's likely in everyone's best interest for you to come up with a plan as to where her workload can be distributed amongst your remaining team members and set a expectations for when and how that needs to happen, sooner rather than later.

is she transitioning out of being your direct report? If so, GOOD! but... maybe give her new 1-up a heads up... I would appreciate it if I was inheriting someone like that. If not.... and they are still on your team... I have no idea why they're getting a new role, even if it's not a "promotion"... new role is basically telling them YAH we like you, you're doing well so we'll give you what you want. So.. that's odd.

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