How do you best resolve relationship management issues between employees when it affects the efficiency of the supply chain?

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Put numbers in front of leadership. Animosity between business units is common everywhere. But when that animosity is impacting the bottom line, that usually gets the attention it needs.

smarthelpful

I think it depends on who the involved parties are. If the friction lies between subordinates, I’d work with their manager and give them the opportunity to course-correct.

If this a peer in a leadership role that is causing the issue, I’d still work with that peer but make your manager aware of the situation/issue you are raising for support.

The last thing you wanna do is hit an S&OP call and lay it on them, unless you feel like there is no good working relationship. And then get ready for some fireworks! Hope that helps!

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