How do you measure success after implemening an RPA solution? I'm looking for questions or any measurements methods to see how it works as a part of change management program. Like if you save 2 hours everyday how do you use it now? I can't ask it directly as people hesitant to say robots are doing their jobs (it's part of back office transmission projects) TIA :)

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In my opinion- this can be assessed by the throughput time of other activities. Try to extract data of other processes that they perform and see if this decreases in time. Or additional roles that employers have taken or will do

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Happy to soundboard this with you as we’ve just built a business case for RPA benefits achieved at our current client.

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Just ask

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