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Additional Posts in Robotic Process Automation (RPA)
Anyone hiring for RPA roles in your company ?
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In the same boat. Agree, RPA isn’t really innovative. It doesn’t solve any underlying process or system issues. I would focus on transferable skills though - process optimization, value measurement, and if you’ve had any exposure to the tech side (especially architecture options, virtual infrastructure, etc.)
This is old decayed wine in new bottle. Screen scraping was done in 2000 as well. Most of the projects are getting beaten up as the tool vendors are promising the world.
Only people who deliver get killed
New to this bowl. My takeaway from reading OP’s posts and other responses is that RPA by itself is not sustainable from several angles.
What about RPA + ML, a system that not only can identify exceptions but also can draw from existing algorithms and inputs to, at a minimum, self-identify alternative processes to resolve exceptions?
I am also usually alone on these projects which gets a bit depressing overtime...
Holy I feel the same way. Different firm but get on a lot of RPA projects and think the technology is a fad.
So many reasons. First one is that becoming an expert of a RPA tool (such as BP, UiPath...) takes maybe between 6-12 months of work experience. Therefore, you don't learn that much once you spent a year or two in the practice. The fact that it's an "accessible" technology means that clients can be autonomous quite fast. Because implementing RPA is never a long term solution, there are always people on clients end that are skeptical/against the implementation of the technology.
The value in knowing RPA is it's application to Transformation. RPA is not a career, but can help you carve out an innovative path in any operational area. Most still see it as technology, hence the lack of excitement and vision.
Practice and wants to share his/her experience?
I hear that Deloitte has solid established practice where they go to clients with cross practice RPA revamp. They’ve been making a bank on that!
Confirmed. RPA is step 3 of 5 for digital transformation (digitize data, determine use cases, pilot RPA, scale up, add other tech solutions). Obviously a TON of other steps that go into this, but RPA has helped large clients...not small ones.
I disagree with some of the messaging here. If you are an order taker and automating what has been handed to you ... I get the sentiment shared. My firm focuses on thinking through optimization and various levers in addition to RPA ... (including don’t automate now, intelligent techniques etc). Half the time our clients don’t really know their process or have them documented and this prove very eye opening for their leadership. That said methods differ so expect inconsistent POVs here...
Very few paradigms currently where one gets access to a clients systems, people and processes in such a quick fashion. As others have said, RPA for RPAs sake is irrelevant - what you do with the knowledge and how you help a client transform their business is where the gold is - for your career and your firms revenue.