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Only go with a service that offers a local designer. They know your planting zone, what works for your local geo, and will offer better options than someone doing it all remote. Strongly recommend against yardzen- neighbor used them, we went local. Their experience was terrible and had a lot of issues
Detailed build plans not accurate / didn’t factor in things like grading or soil type; plant selections were not hardy for the region (N Texas- hot summers + a winter freeze or two and plants need to survive both; full sun in Texas is not the same as full sun in other places)
I got the sense that most of those online firms are just sourcing it out to local firms anyway and taking another cut. I ended up just finding a local landscape architecture firm that did the design and handled the whole project.