I do digital marketing for a PI firm. I want to chat about Yelp. Obviously it’s a platform built for consumers, not for businesses. Naturally, former clients go there to bash or rave about their experience. While I know Yelp’s algorithm, I was wondering if anyone has any advice on pushing the negative reviews down so they’re not the first few that populate? The review replies are specific, detailed, & to the point as to why they’d write it, the outcome of their case, etc. I appreciate any help!

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I need a laugh. Tell me about your most entitled client.

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