I often wonder if customers that have an issue actually hear what we are saying or waiting for us to give in to what they want?
Either way I’m not the one that’s going to always give in. I’ll tell you our policies, I’ll give you suggestions and I’ll have you tell me what it is that you want to get accomplished with our interaction. As long as it falls within our policy I’ll see what can be done.

like
Posting as :
works at
You are currently posting as works at

Customer behavior has changed since Covid IMO. I struggle with this on a daily basis and am convinced that customers are not listening AT ALL. Of course, there are always exceptions, but the majority seem to be this way. Glad I'm not the only one seeing it.

like

I'm always going to go above and beyond for nice people. But a lot of people come in with a bad attitude or blame me for their problems. And I don't play that game.

like

.. they're sooooo not d.i.y

like

Exactly—sticking to the policy while staying helpful is the only way to handle those situations without losing your sanity.

Related Posts

Hello All,

Please help me in calculating the approx in hand salary .
Consider 80C being fully used

Post Photo
like

Recommendations for an Alps ski resort between Zurich and Munich by car (Switz, Austria, Germany)? There are so many but looking for a developed village with lodging options and good lifts. Any faves?

like

Any off beat documentaries to recommend? Just watched the Barkley Marathons.

like

My gpa fell to a 3.0. I was working multiple jobs in college and had one really bad semester due to a traumatic event I went through. What are the chances the firm revokes my offer during a pandemic?

like
like

Would you rather have 5x amex MR points or 3x chase UR points for each dollar spent on flights? Why? Company let's me book flights on personal cards and trying to decide which to choose.

like

If I’m fully vaccinated, where would be a good place to travel and work from right now? I was looking into Hawaii but you still have to pay for a $90 test apparently.

like

Best credit card for travel?!? And, why? Never really used airport lounges.

I have the Marriott Bonvoy, SW rewards and CSP.

like

My favorite coworker is Max, he's a grizzled tomcat we tended to (and neutered, of course) after he was hit by a car, and he's lived at our vet clinic for almost 3 years. He makes everyone’s day and people stop in just to see him

like

Does anyone manage without having a nanny? Kids age 0-10

like

Is anyone else crashing hard today? It’s almost 5pm and I haven’t left my bedroom. My kids are fending for themselves and a little confused about why I haven’t come out. Is it depression or am I just burned out? I switched to middle school after the 4th week of school. Some of my students are so disrespectful and even cruel. Do I need to quit my job or do I just need some r and r?

like

Just need to vent.

My SO was going through some issues over a year ago and decided to use the counselor services provided through her workplace. She mentioned that her plan only covered some sessions so she was trying to figure how she could continue counseling. That was that.

We've been trying to better our savings now that we have a baby and I've been trying to figure out our expenses for months now but I'm always off. I finally realized a few months ago that she continued counseling. More..

like

How much can UiPath offer for an RPA Developer for a 4 years experience candidate? Cctc 11.5

Can someone help me witha referral for Analytics role at JPMC
Tech; SQl, Python and Visualisation experience
YOE: 4
Relevant: 2

like

Any ServiceNow developers/admin interested in moving?

Celebrating a zoom birthday tonight with some brown-drink friends. Second-to-last friend to have a COVID birthday. Can’t wait until we can celebrate in person again with some really special bottles to make up for lost time.

Post Photo
likeuplifting

Well its been about a year since I picked up the game and went from a 30+ handicap to an 8 handicap. All I can say is, we just scratched the surface! Im totally hooked and love golf so much. Were any of you able to dramatically improve over the pandemic?

like

I’m having a problem with micro management and design by committee starting to rear its ugly head in my company. Product team lead not trusting his design team to make design decisions, making unreasonable demands and putting undue pressure on us. Any advice on how to address this before it becomes a reason to start looking for other work?

like

Anyone who’s taken the Google Analytics cert program, how long did it take you to complete? Was it worth it?

like

What’s the salary band & maximum salary limit for Analytics Consultant designation in Tiger Analytics?

like

Additional Posts in Crazy Customer Stories

Back when I was getting started in the food world, I worked flipping burgers at In-n-Out. A man came in and said the burgers he had gotten weren’t right. He dumped the food on the counter and then he started throwing them back behind the counter. We gave him a refund and then his demeanor completely changed. He was calmer and he told us to have a great day as he left us to clean up the mess he made.

funnylike

"Evaluation In Progress" what is this mean in TCS. Got mail to upload the documents and current status "Evaluation In Progress". Other side I see Intervew Process as " Prepare Better Learn more about the..." see the screen shot.

Finally what all this mean ?

Post Photo
likeuplifting

Hi how much does a florist get paid per hour? Thanks

At a different job I had a customer trying to swindle me in telling me that there was a deal in an item that never had a deal or promotion for sale so he made me scan the item 20 times before believing me. Obviously, he finally let it go but I scan it with an inventory scanner that showed me all of the sale price promotions if there were any

like

Someone came in and ordered 60 bacon double cheeseburgers… my crew thought I was kidding. 😅

likefunnyuplifting

New to Fishbowl?

Download the Fishbowl app to
unlock all discussions on Fishbowl.
That was just a preview…
Sign Up to see all discussions
  • Discover what it’s like to work at companies from real professionals
  • Get candid advice from people in your field in a safe space
  • Chat and network with other professionals in your field
Sign up in seconds to unlock all discussions on Fishbowl.

Already a user?
Login here

Share

Embed this post

Copy and paste embed code on your site

Preview

Download the
Fishbowl app

See what’s happening in your industry
from the palm of your hand.

A phone with Fishbowl app

Scan your QR code to download
Fishbowl app on your mobile

Download app

Sign up for free to view this conversation on Fishbowl

By continuing you agree to Terms of Use and Privacy Policy

Already have an account? Log in

Sign up for free to continue using Fishbowl

By continuing you agree to Terms of Use(New) and Privacy Policy(New)
Messaging rates may apply

Already have an account? Log in

For account settings, visit Fishbowl on Desktop Browser or

General

Legal