I started a job 2 yrs ago as a Receptionist. 2 wks after the Practice Coordinator went off sick. I took over all her duties. To date I'm still juggling both. I asked for a pay rise. They said no. I challenge it and they asked me to do an online course. I completed 10 hr course within 2 days They have come back to me again saying how much they value me and I do an excellent job but no pay rise. I'm on minimum wage. I adore this job but feel frustrated and a fool!

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The time to ask for more money was when they asked you to take on more responsibilities.
They may have said we are adding additional responsibilities to your role for no additional pay anyway.
I would look for another position and add your experience in your current role to your resume.
Best wishes to you.

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You weren’t stupid. You were kind and actually a good employee stepping up but unfortunately the employer apparently took you for granted.

likehelpful

My experience is that you go find another job while you’re still currently employed. Then you can negotiate for a higher salary if you would like to stay or actually leave for the higher salary job. But don’t leave the job until you find a new one. It’s so much harder to find a job when you’re unemployed then if you already have a job

likesmarthelpful

That's the best answer

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Take a one week vacation from work. With you gone, let them handle all your work. If it is as you say, then they will quickly realize your value. It's one of those, "you'll miss me when I'm gone situations." It will give you leverage in your next salary negotiations.

If they won't give you the title and pay raise it's time to look for a new job and when you secure one give them notice and move on. Two years is too long to be doing both jobs and not get the title and pay raise.

Have an exit plan. Save money. Research your new employer so you don't step into a new position at a failing company.

Use chat gpt or claude ai to help you write a resume that showcases how you have the ability to pivot and quickly assimilate new tasks. If you highlight your coordinator experience correctly and prepare for your next interview - share how you bring value, it's a chance you can double your pay.

Follow Amy Miller and Sam Straun on LinkedIn. Follow Aadit Sheth or Ruben Hassid for ai prompts to help you level up.

Don't show you're unhappy or disgruntled.

Or go on a leave or vacation to refresh and heal.

If you're in healthcare consider taking revenue management and coding courses. If you're in legal then consider taking paralegal courses.

If you're coordinator skills include project management consider entry level project coordinator positions.

Ask ai to analyze your resume and identify transferable skills.

Do a cover letter or start a portfolio.

Then prepare for your interview.

Also, in your current role, be seen (get exposure) and say the right things at the right time.

Manage up. Manage self.

Follow "womanunmuted" on threads. Check out brandi_themillenialmanager on Instagram - she funny, real real and to the point.

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Sometimes it's hard to make a change but for your sanity, and self worth it time to look for something else and when it comes don't think twice about it. So continue to work there u til then.

Be looking for another job while you have this one and then tell them you value them, but, you value the raise you deserved more. Ask them to counter and be ready to give a notice.

Legally they only have to pay you minimum wage for your contracted role as Receptionist, even though you’re doing way more. But since you’ve been covering Coordinator duties for 2 years, you can ask them formally in writing to review your role and pay. If they keep refusing, you can speak to ACAS for free advice or consider if it’s constructive dismissal. Bottom line: you’re not in the wrong, they’re just taking advantage.

I recently was offered a promotion from Supervisor to Assistant Manager. I researched the current market rate for a person with my years of experience with my current title and the range for the title // promotion that I was being offered. I know that I was under paid based on my experience, however I did accept the offer at the rate that I did for the supervisor role. Since this new opportunity came about I seized the moment to negotiate. I did and they amended there offer twice. Once on their own, without me even asking. When that figure did not align with my expectations, I countered & based on the analysis & facts I provided, I got what I wanted. You have to know your worth. It will cost your current employer far more in time, effort & more than likely customer satisfaction if they have to replace you. It is in the companies best interests to keep talented employees happy.

Like others have commented, ultimately if you're current employer is unable or unwilling to accommodate you then, still maintain your professionalism & work ethics, but actively look for another job.

Look for another job with the salary you desire. If you're doing things to do better and can off the company more what you are doing and they don't take that into consideration they really don't plan on paying higher wages. You are doing good trying to get better at your job and that shows you are trying and invested but it should go both ways.

2 years on the job and still on minimum wage: RUN

Start lookiing. Document all your achievments, change up your resume. Best of luck to you!

"I really appreciate your feedback and the acknowledgment of the work I’ve been doing. I enjoy my role here and am proud of the way I’ve been able to step in and handle both receptionist and practice coordinator responsibilities for the past two years. At the same time, I want to be compensated fairly for the level of work I’m performing. I’ve completed the additional training you asked of me and continue to manage a workload that goes beyond my original job description. While I’m committed to this practice and value the team, I believe a pay adjustment is a reasonable request given the scope of my responsibilities. Could we revisit the conversation about aligning my compensation more appropriately with the work I’m doing?"

Exiting that job does not value your worth is not the question but rather when. Line yourself up with other options while still working their but as a prior hiring manager I can tell you that they believe hyping you up with nice comments is enough to make you stay. Either build the courage and a written plan you can discuss within them explaining why you deserve that raise or move on. Other than those to options I see know reason to keep circling around the wagon of questioning what you should do. Best of luck to you.

Ask for the title and a small salary increase. Then update your resume.

I don’t have any empathy for you. Keep adoring your job and stop complaining about it.

Interview for another job, get an offer, and ask your current job to counter the offer because you like working there but you don’t know if you can at your current salary. Most importantly, don’t be afraid to leave if they say no. If they truly value you, they will counter offer you more money.

My opinion, it’s called gaslighting! Of course they will acknowledge and praise you as a good employee but it shows money overrides everything!!

Find another job that you think you will like. Then give them a week notice. I will either offer you a raise before you go or after.

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