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The time to ask for more money was when they asked you to take on more responsibilities.
They may have said we are adding additional responsibilities to your role for no additional pay anyway.
I would look for another position and add your experience in your current role to your resume.
Best wishes to you.
You weren’t stupid. You were kind and actually a good employee stepping up but unfortunately the employer apparently took you for granted.
My experience is that you go find another job while you’re still currently employed. Then you can negotiate for a higher salary if you would like to stay or actually leave for the higher salary job. But don’t leave the job until you find a new one. It’s so much harder to find a job when you’re unemployed then if you already have a job
That's the best answer
Unfortunately, this happens a lot. You continue to outperform, and they still do not want to pay more. I would at least start looking around and see what else is out there.
I must disagree, your pray to God all mighty that on his name you will find the right job, right employer that does good in the world (not evil corp, profits over human life! Or earthly destruction)
00-ggh the world
Leave
Exactly
You’re replaceable
whatever course they had you take if it came with a cert that you can use in either of those fields they have you working in go apply for the next job with that cert and you’ll get better than what you deserve.. God Bless
Make sure the class that you took isn't connected to your work email. Because you will no longer have access to after you leave. I made that mistake with some professional testing/classes. Now I can't prove I took the class to a new employer.
Hey Dear.
There are 3 questions you need to ask yourself here:
1) do they actually value you by not compensating you accordingly?
2) do you value yourself and what you have to offer enough to stay in this position and compromise yourself?
3) is fear holding you back?
You have to love yourself and respect your values enough to cut this tie. Maybe posting on here and reaching out to others is the first step in solidifying your decision....
I wish you all the best in your decision. You are good enough for a better position and deserve to grow. 🩷🩷🩷
I love this reply... Not only was my mental health going down.. I felt used ,abused, and just a pee on. I worked so hard went above and beyond yet never received there achievement which was there company swag. It was all aimed towards the younger newbies. Went almost 3 years and nothing. I'd get recognized by other supervisors but not my own at the time he picked and chose who he wanted all favoritism. I ended up leaving with a prior surgeryladt year and now i have to have another one in my other hand. They knew it all along and never said I word. I just QUIT took them two weeks later to notice and ask if everything was okay . They never cared before just keep using the best workers .
This is a classic sign of exploitation, not opportunity. Companies that operate this way rarely change. They will cycle in the next vulnerable hire at the lowest possible cost.
Here’s how to exit strategically:
1. Strengthen Your Résumé
• List both roles you handled. Use active language: “Supported daily operations as Receptionist while simultaneously executing project coordination responsibilities during staff absence.”
• Include the online course in your education/training section.
• Update your core competencies to highlight multitasking, adaptability, and project support.
2. Secure a Reference
• Identify someone you trust at the organization, ideally lateral or slightly above you, who can credibly speak to your performance. Confirm they’re comfortable being a reference before you leave.
3. Job Search Before You Quit
• Employers value candidates who are still employed. Push your résumé out now, and don’t resign until you have a signed offer.
4. Frame Your Exit Professionally
• When you resign, cite the opportunity for better compensation and growth elsewhere. Keep it factual and professional: “I was offered a role with higher pay and career advancement potential.”
• Don’t vent. Leaving on good terms preserves your reputation and future references.
5. Know Your Worth
• If you can successfully perform two roles at once, you are more valuable than you may realize. A fair employer will pay for that skill set.
Bottom line: This role gave you valuable experience and evidence of your capacity. Take that forward, not the employer’s undervaluation.
Thanks for taking the time to help.
Thank you all for your feedback. In response to some of the comments you have said, I can confirm the answer is no to any salary increase. My job role salary is across the board and they cannot change this due to my Title. You are all correct in that I should have said something at the time I took on the extra duties. I'm kicking myself now! I don't have time to do both roles, I am physically and mentally exhausted when I get home trying to keep up. I have already informed them I will be looking for a new position. I have spoken with various team members who all agree that I should be getting an increase and if I did go what would they do! I understand nobody is indispensable but what gets to me is the fact that I will go and they will take on two members of staff. My feedback from management was actually laughable. "We have exhausted every avenue to increase you pay for an exceptional performer like yourself but unfortunately it's no. C.V is being created. Thank you all once again. Also, this is great to have a moan!
Ask them to change your title and pay you wat u deserve...if ur getting nowhere look for somewhere else when you land a offer come to them with it and ask can they beat it. If they cant leave. They will call your bluffs unless they see you actively pressing and being able to attain other work! Best of luck! I asked for a raise on previous job and they low balled me and I found something better and then gave my notice
they are trying to use you as much as they can. think about yourself.
Find another job, leave with zero notice. You deserve better.
Leave and don't give notice quit on the SPOT this is what people did at my old job you give notice and they will fire you.
Based on one of your replies, it seems you are in the UK. From my experience working in the EU and UK, raises are almost non-existent for specific jobs. All are based on contracts written. So if you signed a contract for X amount, that is all they are obligated to pay for that role. Even if you take on more duties than you started off with, those duties may fall within the scope of that position therefore it is expected for the pay given.
Whether you 'adore' the company/employees is not relevant to the case. You need to think about yourself and what you need the most. If a pay raise is that, then do exactly as many of the others suggested and get offers or sign with someone else. but ensure that is done before you quit. If the adoration is more important to you, then 'suck it up' and enjoy the environment.
I have 30+ years in to get where I am, no education, started at the bottom with min wage jobs until one company advanced me. Now I am Director level. I had to deal with all the 'bottom feeder' jobs for years, just like I am sure many others on here but are too afraid to post it.
Lastly, if this is a major corporation, do not expect recognition, ever, as a receptionist, low level employee. You will get praises from your immediate colleagues, fake sentiment from some of the higher ups, and only real 'higher up' acknowledgement from someone that went through it. There is no benefit/value from us at the bottom, we are just a number that can/will be replaced. So if you decide to stay, build that resume/CV the best you can so that it can show somewhere else. Be creative in how you write it for the next job because if you just say 'receptionist' it will be glazed over and passed to the pile of 1000s before you.
Granted, this response is strictly based on one of your replies, maybe you clicked wrong and you are not outside of the US where it is easier to negotiate raises.
This is the reality, even at my level, I am still going through the same issues. Just make a choice and jump.
I agree with those who said find another job. Or learn the coordinators job, get supporting certifications, and get that job elsewhere paying more. Companies do this all of the time - offer more responsibilities with little to no additional pay. And folk foolishly take it and realize too late they were exploited.
Mentor
I would recommend looking around and seeing what else is out there...it definitely sounds like you are undervalued
They are definitely taking advantage of you. When is the practice coordinator supposed to be back?
She came back a month later and took another role.
Exactly
You’re replaceable!
It feels like many workplaces are treating employees like numbers instead of people.
Leadership often prioritizes productivity over employee well-being, making it hard for staff to feel valued.
This can lead to low motivation and job satisfaction.
To improve this, organizations should focus on building a supportive work environment where employees feel appreciated and heard.
By prioritizing employee well-being, organizations can create a more positive and productive workplace culture.
"If only they would open their eyes 👀 and truly see what's around them, instead of being glued to their phones🤳 ." It's a commentary on how people often get caught up in their screens and miss out on the world around them.
Get the years of experience and look for another job.
This story is as old as the hills. Unfortunately, loyalty gets touted as something that's valued, but 55 years ago when I was a young engineer I already knew that the best way to get ahead & avoid the woes of salary compression was to be willing to jump jobs, even move to a new city. Internal pay ladders make sense to HR & the bean counters, but hold you back. Run away & don't look back, but take the advice about finding the new job first. And don't try to negotiate w/ the current misers or you'll be in the same spot in another 2 years.
They've shown who they are to you - they give lip service to valuing you. Only you can take care of yourself - this is great stuff for your resume. You can use the experience to your advantage and go where you're appreciated.
It’s a tough job market, but it’s time to start looking for your next role.
I wish 😁
It sounds like you need to look for another job