I was staying at a Marriott and the elevator broke down, causing myself and my party to be trapped for ~10 minutes. The elevator was shaking and none of the buttons were working and we were both pretty scared. Luckily we got out okay but I wonder if I should ask this Marriott chain for points? It was a ~250/night place in NYC.

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Update: just told them this exact situation and asked if I could get any points — got 15,000

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15K points is nothing for this situation… maybe I have the wrong expectations

Happened to me at The Gwen Hotel in Chicago. We ended up getting something like a nominal 10k points.

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I’m assuming you meant partner, but all I can think of is you having a party in an elevator and caused it to brake down.

If you were partying - no

Otherwise - yes

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Me and just one other person, no screaming or partying! yes partner

Ask for vouchers for free nights. Safety violation. Tell them “not up to Marriott quality standards” has “calling building inspector”.

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This has happened to me at two different hotels! (though not for 10 minutes)

Time 1: sent a bottle of wine to my room
Time 2: three mixed drink vouchers

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