I'm currently facing challenges in my role at the VA as an AMSA, which is essentially a receptionist position. Before working in government, I had experience as a veterinary technician, a front desk lead, and a supervisor. I also hold a bachelor's degree in public safety administration and computer forensics. Despite my qualifications, I'm finding it difficult to get someone to take a chance on me due to my lack of hands-on experience in certain areas. I'm eager for a change! Help!!

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You should look for opportunity to volunteer or find a class that would offer that experience. Depending on what you are missing, I believe that if you keep a close eye on things happening around you, the opportunity will present itself. In the mean time keep sharpening your skills.

Thanks, the course of action would be to get certification in certain areas. The problem with that is there are a million certifications and each one is very expensive, between $150-$1000 depending on what it is, they also do not guarantee a job. Also they expire every year and thats another $100-$1000… I am just stuck

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