Insurance in 2026 feels like a real inflection point with AI deeply embedded into underwriting, claims, and service, yet carriers are still wrestling with rising loss costs, tighter regulation, and a shrinking talent pipeline, so the big question is whether these changes will actually create better roles and outcomes for people in the industry or just more pressure to do more with less?

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I welcome our new AI overlords & this is a real hooman!

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The key will remain developing people, and AI could make that more difficult (elimination of low level roles makes developing a managerial pipeline harder).

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