Does anyone here work for the custom or express underwriting department at Liberty Mutual? Wondering how you like it and the differences between the two as far as work life balance goes. Appreciate any insight.

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Not in those depts but am in UW at Liberty. Those are low touch, transactional groups. Rarely having accounts over 150k, express is the smallest commercial accounts. It’s high volume and A lot is automated. They are in the Global Retail Markets division which is personal lines and small commercial. Global Risk solutions is more traditional uw’ing with Middle market and large, loss sensitive business.

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In my Liberty UW class a lot of the underwriters in express and custom transferred to business development. I was Excess Casualty at GRS, though when bonus season came the Custom and Express people are more profitable

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